School Reception and Administrator

Receptionist with Administrative Skills

Term Time Only: 36 hours per week, 38 weeks per year

Main Duties and Responsibilities:

• Contribute to the effective management of the school reception throughout the school day, especially during peak periods.
• Ensure that visitors and members of the community are greeted and welcomed to the school in a warm and professional manner.
• Deal efficiently, professionally, and effectively with all telephone and visitor enquiries, providing advice, answers, and information to the caller where possible. Filter, direct, or redirect calls to the most appropriate person to deal with the enquiry at the lowest level, providing as much help and support as possible if the most appropriate person is not available.
• Assist pupils and staff who come to the school reception throughout the school day.
• Use the school’s communication and IT systems to provide and gather information needed for effective communication and the efficient operation of the school’s reception.
• Provide effective administrative support to the School Business Manager and office team.
• Undertake general admin duties as required for the efficient function of the office team.
• Keep up-to-date records of changing school information and maintain key information for reference and distribution, as necessary.
• Provide admin support to teachers and Leadership as required.
• Provide admin support for school trips and events.