Customer Service Advisor

apartmentMichael Page placeYork calendar_month 

About Our Client

Our client are a well established insurance services business based in York, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Customer Service team. Our client offers great career progression, competitive salary and excellent benefits.

Job Description

Duties of the Customer Service Advisor will be:

  • As a Customer Service Advisor you'll be supporting customers with queries
  • You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
  • Problem and query resolution
  • Ability to manage and prioritise workload

The Successful Applicant

The successful candidate will have the below skills:

  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure.
  • Experience in a customer focused role is preferable.
  • Excellent verbal and written communication skills.
  • Strong IT skills

What's on Offer

Salary £23,400

Great company benefits

Excellent staff discounts

apartmentEEplaceDoncaster, 30 mi from York
training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products...
apartmentEEplaceDoncaster, 30 mi from York
training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products...
apartmentEEplaceNorthallerton, 30 mi from York
and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and **personal** service every single time. ## **Your Future With Us** We are **passionate** about helping you progress your career...