Housing Options Officer - Part Time

• Interview clients to offer housing options advice and handle applications from those presenting as homeless or at risk.
• Assess and investigate homelessness applications in line with policy and legislation to determine the Council's duty.
• Refer clients to temporary accommodation and support services, creating support plans as needed.
• Collaborate with HSCP and other agencies to address clients' special support needs and enhance their housing prospects.
• Represent the Council in case conferences.
• Liaise with stakeholders, including third sector organisations and local authorities, to share best practices in homeless support management.
• Provide data for performance monitoring and management reports.
• Ensure applicants are on appropriate housing lists and their needs are documented, such as medical forms.
• Assist with housing allocations, including Choice-Based Letting and Mutual Exchanges, following Council policy.
• Support colleagues with viewings, nominations to RSLs, and processing applications within agreed timescales.
• Work with Housing Services staff on research, working groups, and managing homeless issues to improve Council services.

1. 5 Hours

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