Deputy Service Manager for Haematology & Blood Transfusion
Job overview
An exciting opportunity has arisen within Blood Sciences at Nottingham University Hospitals for an experienced and motivated HCPC-registered Biomedical Scientist to take on the role of Haematology & Blood Transfusion Deputy Service Manager.
This senior leadership position supports the operational, clinical, and strategic delivery of high-quality Haematology and Blood Transfusion services across the Trust. The post holder will work closely with the Blood Sciences Service Manager to ensure safe, efficient, and compliant laboratory services that meet the needs of patients, clinicians, and regulatory bodies.
We are seeking a confident and forward-thinking leader with:
- Strong decision-making and problem-solving skills
- Excellent communication and stakeholder engagement abilities
- The ability to lead through change in a complex healthcare environment
- A commitment to patient safety, quality, and continuous improvement
Working within Blood Sciences at Nottingham University Hospitals offers:
- A large, progressive, and well-equipped laboratory service
- Opportunities to influence strategic direction and service innovation
- A collaborative multidisciplinary environment
- Commitment to professional development and leadership growth
This is an excellent opportunity for an experienced Senior Biomedical Scientist ready to step into a strategic leadership role within one of the largest acute teaching trusts in the UK.
Main duties of the job
The Deputy Service Manager will provide professional, operational, and managerial leadership across Haematology and Blood Transfusion, ensuring services are delivered in line with:
- HCPC standards of proficiency
- UKAS accreditation requirements (ISO 15189)
- MHRA and BSQR compliance for Blood Transfusion
- Trust governance and quality frameworks
You will deputise for the Blood Sciences Service Manager as required and play a key role in workforce planning, quality assurance, service development, financial management, and performance monitoring.
Please refer to the Job Description for further detail.
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Detailed job description and main responsibilities
The Haematology & Blood Transfusion Deputy Service Manager is responsible for the provision of the core Haematology and Blood Transfusion laboratory service of the Blood Sciences service at both main NUH sites (QMC and City Hospital).
Key Responsibilities are as follows:
- Provide day-to-day operational management of Haematology and Blood Transfusion services
- Lead and support a multidisciplinary team of Biomedical Scientists, Associate Practitioners, and support staff
- Ensure compliance with regulatory and accreditation standards
- Drive quality improvement, audit, and service development initiatives
- Contribute to budget management, resource allocation, and cost improvement programmes
- Support recruitment, workforce planning, appraisal, and staff development
- Manage risk, incident investigation, and governance processes
- Lead on change management and service transformation projects
Please see the attached job description and personal specification for further information regarding the role. Discussions with the Blood Sciences Service Manager are also welcomed.
Person specification
Training & Qualifications
Essential criteria- State Registered BMS (HCPC) with Fellowship of IBMS
- MSc Postgraduate Qualification (or equivalent)
- Evidence of higher specialist training in appropriate area, gained through short courses or distance learning
- Evidence of formal management training/recognised management qualification
- Demonstration of a commitment to continuing education and training
- Postgraduate qualification in other specialisation
- Good working knowledge of specialist areas other than own and how this an be integrated to improve service
Experience
Essential criteria- Experience of managing and leading a significant section within a service, with a significant number of line reports
- Significant experience of effectively managing day to day HR processes
- Able to demonstrate strong leadership ability and organisational skills
- Ability to undertake effective change management and planning
- Awareness of national and local Pathology and NHS agendas
- Up to date knowledge and experience of a wide range of laboratory processes
- Awareness of technological solutions and their application
- Able to demonstrate knowledge of financial management and budgetary control
Communication and Relationship Skills
Essential criteria- Able to provide and receive highly complex information
- Possess well-developed influencing and motivational skills
- Able to communicate effectively with staff at all levels
Analytical and Judgement skills
Essential criteria- Able to make judgements involving a range of highly complex facts or situations which require analysis, and interpretation of a range of options
Planning and Organisation Skills
Essential criteria- Able to carry out workforce planning for a section of the service
- Able to organise a broad range of programs pertaining to a section
- Able to develop strategies to meet objectives and workload demand
Physical Skills
Essential criteria- Good keyboard skills
Other role specific requirements
Essential criteria- Commitment and enthusiasm
- Prepared to work flexibly to meet deadlines
- Available and prepared to regularly work across all NUH sites
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
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To get this form, please email [email protected] and ask for an easy read application.
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If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
- Stay in full-time education, for example at a college
- Start an Apprenticeship
- Spend 20 hours of more a week working or volunteering, while in part-time education or training
For more details visit; School leaving age - GOV.UK (www.gov.uk)
Salary: The quoted salary will be on a pro rata basis for part time workers.Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
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Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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