Assistant Service Manager

apartmentSheffield Teaching Hospitals NHS Foundation Trust placeSheffield calendar_month 
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems.

Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

The MSK Care Group at Sheffield Teaching Hospitals NHS Foundation Trust provides a range of services for the entire adult population of Sheffield. Delivering both inpatient and outpatient care, our clinical specialty areas include Orthopaedics and Spinal Surgery, Rheumatology, Chronic Pain Management, Metabolic Bone, The Hand Centre, PhysioWorks, Staff Physiotherapy Service, MSK Therapy Services and Podiatric Surgery.

An exciting opportunity has arisen to join our Hand and Podiatric services as a deputy Service Manager. We are looking for an experienced, motivated and independently minded person, able to act on their own initiative within agreed guidelines and manage the plans and performance of the Hand Centre and Podiatric Surgery under the direction of the service manager.

Main duties of the job

The post holder will provide direct support to the Service Manager (and cover during absence) ensuring the service is progressed and not compromised.

This role will require the post holder to have a level of leadership and operational experience including budget management, workforce planning and performance management.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential criteria
  • Degree (or equivalent experience) and post graduate diploma (or equivalent)
Desirable criteria
  • Masters Degree in Management

Experience

Essential criteria
  • Relevant experience of managing a hospital service including budgetary, patient access, and performance management
  • Relevant staff management experience
  • Using data to make successful decisions and presenting data to others
  • Implementing Trust or Directorate Policies
  • Managing information systems
  • Clear understanding of NHS policy and detailed knowledge of current NHS targets including 18 weeks and cancer waiting times
Desirable criteria
  • NHS Commissioning
  • Budget Management
  • Service Redesign and Change Management
  • Project Management

Further Training

Essential criteria
  • Experience of using a hospital database such as the Patient Administration System
Desirable criteria
  • NHS Electronic Booking Service

Special Skills / Aptitudes

Essential criteria
  • Effective written and verbal communication skills
  • Highly self-motivated
  • High level of integrity and professionalism
  • Initiative and quick to learn
  • Able to work as a member of a team
  • Able to build effective working relationships
  • Able to handle and resolve conflict.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.

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