Sales Coordinator

Sales Coordinator**

**Contract Type:** Permanent

**** **Role Overview**

Support the sales team by managing sales activities, building customer relationships, and identifying new business opportunities. Act as a key link between customers and the company, ensuring a seamless sales process and excellent service.

• Conduct outbound sales calls to potential customers.
• Identify and research new business opportunities.
• Manage existing accounts, including order progression and upselling.
• Ensure high service standards are maintained.
• Handle sales administration for key accounts, including coordinating the sales order process.
• Answer inbound calls and direct them appropriately.
• Respond to sales enquiries via email and phone.
• Liaise with internal departments to progress orders and update customers accordingly.
• Provide information on products and services.
• Offer occasional support to the customer service team.
• Process daily orders on MieTrak (ERP system), communicate order updates, and manage RMAs and PODs.
• Maintain accurate customer sales records.
• Carry out general administrative tasks as needed.

• Strong interpersonal and communication skills.
• Numerate and literate with excellent attention to detail.
• Effective time management and prioritisation.
• Ability to identify business opportunities.
• Patience and adaptability in a fast-paced environment.
• Team player with a proactive approach.

• Honest, trustworthy, and ethical.
• Forward-thinking, adaptable, and solution-focused.
• Committed, proactive, and enthusiastic about sales.
• Reliable, flexible, and cooperative.
• Keen to develop product knowledge.

#INDJB25