Scunthorpe - IT Technician
- This is a full time position working 37 hours.
- Based in Lincoln (LN6).
- 8AM - 4PM Monday
- Thursday 8AM
- 3:30PM Friday.
- The salary for this role is £17.24 per hour.
IT Infrastructure Technicians will be responsible for providing operational and technical support and advice to all users of IT services to ensure that operational issues and queries are diagnosed and resolved as quickly as possible. To analyse, research and evaluate all areas of Airwave, Telephony, PC, Windows operating system(s) including the Windows 10 Evergreen lifecycle, standard/non-standard software and peripheral technology in order to resolve service requests.
To specify, recommend, provide, configure and implement many varied items of IT equipment and supporting software in accordance with Service Area requirements, IT standards and the IT Security Policy.
Experience Required/Criteria:
- Management of endpoints and software/application installation via a variety of tools e.g., SCCM/Active Directory/InTune
- Good analytical skills for problem solving
- Knowledge of Microsoft operating systems and applications (Win10, O365)
- Detailed knowledge of the areas of responsibility e.g. endpoint management
- Knowledge of network topologies relating to WAN/LAN including TCPIP, Ethernet, etc.
- Knowledge of Microsoft Active Directory inc. Active Directory Security and Distribution Groups, Organisation Units and Group Policy
- Full UK driving licence as travel to other sites will be required.
- Achieve suitable security clearance
- Please note, due to Police Criteria, you must have lived in the UK for at least the last 5 years to apply for this role. Anything less will not be considered.
CORE WORK AREAS:
- Provide detailed advice and guidance to all users in the effective use of IT systems, products and services available to them.
- Management of endpoints utilising various technologies including InTune, SCCM, Knox and Azure-based administration
- Management of the Airwave estate using Radio Manager
- Management of the Windows 10 OS lifecycle, including application testing, security device control (encryption, data drive access) Feature Release updates.
- Assist with the on-going deployment of VOIP telephony, laptops, mobiles, Mobile Data Terminals and hardware refresh technology.
- Ensure documentation is current and up to date including asset registers, knowledge base and technical documentation.
- Ensure that systems remain supportable, expandable, fit for purpose, and capable of delivering ongoing business value and benefit.
- Ensure users are kept informed of progress at key stages within their request.
- Takes innovative approaches to problem solving and delivers inventive and creative solutions.
- Provide assistance and technical knowledge to aid the implementation of projects.
- Provides out of hours assistance to users and colleagues by participating in the IT out of hours on call service rota.
If you have the skills for this role, and meet the criteria, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss the role further with you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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