Service Manager (Data and Reporting)
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
Digital, Data and Technology Services (DDTS) is the trusted team for digital across the entire Defra Group.
We have around 1,200 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
Find out more about DDTS:
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Do you want to be a key person in driving transformative change for our staff to enable citizens in key areas such as Sustainability, Farming and Key Environmental protection areas?
In this role you will work within our Digital Robotic Automation Centre of Excellence, which specialises in the provision of Robotic & Intelligent Process Automation for the Defra Group, with the aim of unlocking the untapped potential within our people, teams, and services.
You will be part of the team who deliver transformative change across the DEFRA group, with the opportunity to influence delivery at a strategic level on some of the most exciting transformations. We can offer you a position in our established Centre of Excellence with a helpful team, robust Learning, Development and Career pathways and the opportunity to develop your skills.
The Digital Robotic Centre of Excellence Service Manager is a pivotal role that enables smooth, efficient and effective management of the service. The role focusses on enhancing Digital Robotic Automation Centre of Excellence's operational efficiency, involves designing and implementing bespoke reporting solutions, utilizing data-driven insights to inform strategic conclusions, and presenting clear and concise communications across the DEFRA Group.The role is critical to the efficient running of our operation acting as the right-hand person for the Operations and Delivery Manager post. The role also involves filling in for the Operations and Delivery Manager post when required.