Senior Administration Assistant - Apprenticeship Opportunity

Job overview

• To provide day to day effective and efficient administration support of a branch of the Care Group
• Support administration teams be able to work to deadlines and prioritise workload, ensuring

• Maintain a high level of confidentiality
• Deal with administrative tasks to deliver a positive outcome

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3 apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

• Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies
• Have an understanding/knowledge and be able to work towards the KPI’s and targets set by the commissioner
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member
• To ensure appropriate records storage and archiving is carried out in a confidential and timely manner
• Monitoring of the service email inboxes, ensuring actions and responses are completed in a timely manner
• To maintain a high level of integrity and confidentiality in respect of all work
• Provide line management to identified Band 2 Administration Assistants including supervision

• General typing and document creation using Word, Excel and PowerPoint as required
• To be prepared to temporarily work in a different area from usual base point if required for the

continuity of service delivery

Working for our organisation

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf

Detailed job description and main responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****

Person specification

Qualifications

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking