E-Roster/eCommunity Project Support Officer *Internal*

Job overview

Band 5 - E-Roster/eCommunity Project Support Officer - 37.5 hours per week as a Secondment

An exciting opportunity has arisen within the E-Roster team for a Band 5 E-Roster and eCommunity project support officer. The role of the department is to support the Trust in the implementation and delivery of E-Rostering, use of Safecare program and the implementation of eCommunity

Main duties of the job

As an E-Roster/eCommunity project support officer you will work within a growing team to support wards and departments to promote safe, transparent and cost effective staff planning through the effective rostering practice.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

1. day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

• Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person specification

Qualifications

• GCSE ‘C’ grade or equivalent in English and Maths
• Degree level qualification or equivalent relevant experience

• Evidence of further studies in health or business related field

Experience

• Clinical or administrative experience in an NHS setting
• Experience of managing elements of a project, using project plans, associated documentation, and information systems
• Experience of working within a large team or organisation
• Experience of initiating and implementing organisational procedures and processes
• Experience in appropriately handling confidential material

• Experience of working within a complex project environment

Knowledge

• Knowledge of office procedures
• Confidentiality and data protection
• Knowledge of delivering in-service training

• Knowledge of project methodology
• Knowledge of rostering system administration

Skills & aptitudes

• Ability to accurately document work, create and check reports and documents
• Correct written and spoken use of English and numerate
• Proven organisational skills
• Ability to prioritise and work to deadlines
• Ability to use initiative to work without supervision
• Good interpersonal/team skills
• Excellent telephone manner
• Ability to relate appropriately to various professional groups within the Trust including clinicians, Executive Directors and Board members
• Fast, accurate keyboard skills
• Proficient knowledge of Microsoft Office Suite to advance level
• Reliable
• Positive can-do attitude
• Able to work to a high level of accuracy
• Ability to multi-task
• Eye for detail
• Calm temperament
• Ability to learn new software applications quickly

• Awareness of the NHS structure and current issues

Personal Circumstances

• Able to work flexible hours on occasions

Other requirements

• Ability to travel independently across Cumbria.

• Driving licence.