Care Administration Coordinator

• Salary: £25k - £28k
• Location: North London
• Job Type: Full-time
• Working Hours: 9am - 5pm, Mon - Fri

A well-established professional care company is looking for an experienced, positive, hardworking, and highly organised Coordinator to join as soon as possible.

Day-to-day of the role:

• Promote a caring environment, ensuring each client receives care tailored to their individual needs.
• Respond to emails promptly and maintain an organised filing system.
• Investigate complaints, take action, and report to the senior coordinator.
• Ensure clients have correct documentation and care plans in place.
• Oversee carer placements and ensure contracts are completed and returned.
• Attend weekly meetings with the Operations Coordinator and provide updates.
• Check daily reports and complete necessary forms for any incidents.
• Conduct regular spot checks and maintain accurate records.
• Communicate with carers and clients regularly, logging all interactions.
• Manage client file updates and ensure carers are informed of any changes.

Required Skills & Qualifications:

• Proven experience within the care industry.
• Excellent organisational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in using office software and email management.
• Must be a driver.

Benefits:

• Competitive salary range of £25k - £30k.
• Regular working hours with weekends free.
• Opportunity to make a significant impact in the lives of clients.
• Full induction and training provided.