[ref. x66311921] Customer Service Advisor - Home Working - Search Consultancy
Search Consultancy LTD Glasgow
- 03 per hour, fully home working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries.
you must within 35 miles of Perth or Glasgow
Start Date: 7th of October
You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)
Working 37- 40hrs per week Monday
- Sunday (off 2 weekends a month), shifts fall within the hours of 8am
- 8pm Monday
- Fridays (8hr shifts) and Saturday
- Sunday the shifts will fall between the hours of 8am
- 6pm. You must be fully flexible to be considered for the role.
Standard hours: £12.03 per hour, overtime: £18.05 per hour.
Duties:- Inbound customer service relating to maintenance queries and emergency calls
- Logging customer notes on the systems
- Taking call out payments over the telephone where required
- Complaint handling where required
- Taking full ownership of a call, ensuring the customer receives the highest levels of customer service
- Excellent IT skills, you will be required to navigate several systems
- Customer service skills
- Listening skills
- Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with
Essential: wifi and a work station set up at home to be successful in this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Search Consultancy LTDGlasgow
Customer Service Advisor - Part Time
You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing...
Undisclosed CompanyGlasgow
flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.
In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner...
Web Recruit LtdGlasgow
Customer Service Advisor
Location: Bristol or Glasgow - more on this below!
Salary: Starting base salary of £23,000 which will increase to £25,000 once your training and probation period are completed.
Experience: Learner - customer facing...