[ref. u32139201] Children's Social Care Administration Assistant
What's involved with this role:
AD JOB TITLE: Temporary Children's Social Care Administration AssistantJob Ref: Portsmouth 5261048
Pay Rate: £18.53 per hour PAYE
Hours per week: 37 Monday - Friday, 08:30 - 17:00
Role Length: This opening assignment is for 3 monthsCity: PORTSMOUTH
Postcode: PO1 2AL
Ref number: Portsmouth 5261048
Work from Civic Offices to help support training with processes and workflow.
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Basic DBS disclosure is essential for this role
Skills & Experience:
Have a good working knowledge of Microsoft Office, including Word, Excel, Access, Powerpoint and Outlook.Experience of working in an administrative role.
Ideally, have experience of working in Children’s and/or Young People’s Services.
Have strong organisational skills.
Be able to take accurate, detailed minutes of complex meetings which will contain confidential and sensitive information.
Have the ability to resource and collate information.
Have a customer-focus (internal and external) and be able to demonstrate consistently high standards of customer care and customer service.
What's involved with this role: You will be a competent experienced administrator, good IT knowledge and customer service talking to the public.Most work involves both written and oral communication to provide high quality customer care and the production of accurate and professional records, as well as the ability to multi-task and work well under pressure.
Key Responsibilities:
Dealing with and signposting queries via email and telephone, communicating with professionals and service users daily.Sorting in-coming and out-going posts, dealing with all correspondence in confidence.
Uploading correspondence and recording information onto caseload systems.
Booking appointments and arranging meetings.
Taking minutes of more complex meetings, Safeguarding Strategy meetings and often of a sensitive and/or confidential nature. Completing minutes within the required timescales.
Maintaining files and documentation.
Carrying out all necessary word processing, spreadsheets, database and presentation duties.
Facilitating the unaccompanied minor's administration process and updating relevant systems in relation to government returns and related in-house processes and procedures.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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Job Ref: Portsmouth 5261048
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.