Key Account Manager

About Our Client

Our client is a leading UK manufacturer of clay-based building products is seeking a dynamic Key Account Manager to manage and grow relationships with major merchant groups, distributors, and specification partners. This is a strategic commercial role focused on driving revenue, strengthening market presence, and delivering exceptional customer experience across a diverse client base.

Job Description

• Manage and develop relationships with major national and independent merchants, distributors, and key buying groups.
• Implement structured account plans to increase product penetration, market share, and profitability.
• Conduct regular account reviews, performance analysis, and forecasting to ensure sustained growth.
• Identify cross-selling and upselling opportunities across the clay drainage, infrastructure, and building solutions portfolio.

• Target new strategic accounts within construction, civils, utilities, and infrastructure sectors.
• Work with specification teams to ensure products are included in relevant projects and frameworks.
• Monitor market trends, competitor activity, and customer insights to inform commercial strategy.

• Negotiate pricing, rebates, agreements, and terms with key accounts in line with commercial guidelines.
• Collaborate with internal teams including technical, operations, and supply chain to ensure service excellence.
• Provide accurate sales forecasting, pipeline updates, and performance reporting.

• Deliver product training, presentations, and technical support to customer teams.
• Attend industry events, exhibitions, and customer visits to represent the business professionally.
• Resolve customer queries and service issues promptly to maintain strong relationships.

• Proven experience as a Key Account Manager within building materials, construction products, civils, or related industrial sectors.
• Strong commercial acumen with experience managing major merchants or distributor accounts.
• Excellent negotiation, presentation, and communication skills.
• Ability to build long-term partnerships and manage varied stakeholder groups.
• Comfortable working autonomously and making data-led decisions.
• Full UK driving licence with flexibility for national travel.

What's on Offer

Competitive package depending on experience