Duty/Caseload Manager
Job overview
The Stoke-on-Trent NHS Talking Therapy Service is an innovative primary care service which involves partnership arrangements between North Staffordshire Combined Health Care (NSCHCT), Midland Partnership Foundation Trust (MPFT), and the Third Sector.We are proud of our very friendly and inclusive team and we are committed to promoting the wellbeing of client’s and staff.
Due to retirement we are looking to recruit a part time Duty Manager to provide support to the smooth running of the Duty/Assessment function of the team. Candidates must have a core professional qualification and have both clinical and managerial experience ideally in a psychological therapy setting.
Main duties of the job
The role requires the post-holder to undertake assessments within the IAPT framework and triage activities including risk assessment for the service within IAPT guidelines.
The post holder is responsible for the day to day running and operation of the Duty/assessors function of the team and associated resources alongside the other senior Managers in order to achieve effective assessment, advice and professional support to the wider team.A major part of their role is to use their clinical and managerial experience to provide leadership, supervision and support for the team.
Additional responsibilities include the management of staff, working environment and practices, and resources.
Working for our organisation
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers.In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan.
As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme”.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Detailed job description and main responsibilities- To ensure that the values and principles of the organisation and service area are translated into the philosophy of the team and that these are evident in everyday practice and reviewed on a regular basis.
- To always act in a manner that inspires the confidence of others and promotes the credibility of the Talking Therapies Team, providing leadership and guidance for junior staff and displays appropriate professional behaviour.
- To ensure that systems are in place, which enable constant evaluation and the ongoing development of professional practice in light of new evidence or guidance.
- To ensure that new policy legislation, recommendations and guidelines are integrated into daily practice.
- Establish and maintain working practices that promote interagency and multidisciplinary working and ensure effective and accurate communication with partner agencies.
Person specification
Experience
Essential criteria- caseload management delivery skills
Knowledge
Essential criteria- knowledge of risk current assessment/management practice
Qualifications
Essential criteria- registered mental health professional
North Staffordshire Combined Healthcare NHS Trust is an equal opportunities employer and values diversity. We offer a variety of flexible working opportunities for both full and part time staff. Job Share applicants will be fully considered and applications are particularly welcomed from current and previous service users
All correspondence at each stage of the process (including any offer packs) will be sent to you via the email address you applied from, please ensure you check your emails regularly.
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PLEASE NOTE THE FOLLOWING POINTS- In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
- Priority will be given to NHS staff across the region who are at risk of redundancy, where the vacancy is at the same band or one below their current band and candidates meet the essential criteria for this post.
- All employees new to the Trust will be subject to a 6 month probationary period.
- All clinical staff bands 2-4 that are new to the Trust will be required to complete a Care Certificate.
Canvassing of members of the Trust or of any Committee of the Trust directly or indirectly for any appointment under the Trust shall disqualify the candidate for such appointment. The Trust does not pay travel expenses for candidates attending interviews.
ALL POSTS INVOLVING ACCESS TO PERSONS IN RECEIPT OF HEALTH SERVICES WILL BE SUBJECT TO A DISCLOSURE & BARRING SERVICE DISCLOSURE.
Please provide full contact details for all referees, especially their email addresses where possible. Failure to do may result in significant delays in your application. There may also be a requirement to provide additional referee details.