Service Manager
Job overview
In Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH) we are a little bit different and working hard to change to be a community powered NHS organisation. As an organisation, we strive to deliver high-quality, person-centred services, ensuring that everyone accessing support receives the right care at the right time.
We are looking for a Service Manager to shape the future and lead the delivery of our Learning Disabilities and Forensics Directorate. This is a diverse portfolio of services which span across the organisational footprint.
As Service Manager, you will play a pivotal role in ensuring our portfolio of services are delivered in line with strategic direction whilst ensuring alignment with our organisational vision and priorities.
This role offers the opportunity to shape service delivery, to ensure that individuals receive the highest standard of care and support.
For questions about this job lease contact Sally Brice, Deputy Care Group Director.
Main duties of the job
The Service Manager is responsible for ensuring the day-to-day delivery of designated clinical services and ensuring that those teams are performing in terms of patient outcomes, metrics, measures and targets.
They are also accountable for making sure that the Trust’s strategy is executed locally and that standards of safety are maintained at all times.
The post holder will be responsible for ensuring the delivery of high-quality patient care that is consistent with the values of the organisation.
Working for our organisation
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Detailed job description and main responsibilities
Please view the attached job description and person specification to view the full details about the role
Person specification
Qualifications & Experience
Essential criteria- Educated to degree level or equivalent
- Post-qualification specialist training in relevant subject
- Must understand the background and aims of current healthcare policy and appreciate the implications of this for RDaSH
- An appreciation of the relationship between the Department of Health and Social Care, the ICB and individual provider and commissioning organisations
- Experience as a manager in a care setting
- Experience of leading a team
- Experience of financial and substantial change management
- Recent demonstrable success in influencing and contributing to successful service redesign
- Experience of developing effective team working with multidisciplinary teams
- Experience of exercising effective, results orientated leadership
- Demonstrable evidence of sound financial planning and HR management
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Communication Skills
Essential criteria- Developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement
- Ability to communicate with clinical, academic and all levels of staff effectively
- Appreciation of the specific communication and leadership challenges for statutory providers in working with the voluntary sector and other community leaders
Analytical
Essential criteria- Analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner.
- Ability to analyse numerical and written data, assess options and draw appropriate conclusions
- Demonstrates sound judgement decision making, seeking advice as necessary from more senior management when appropriate
Skills
Essential criteria- Ability to demonstrate a high level of leadership
- Ability to work on own initiative and organise workload, allocating work as necessary, working to tight and often changing deadlines
- Ability to make decisions autonomously, when required, on difficult issues
Eligibility for sponsorship
We welcome applications from individuals who may require sponsorship [if eligible] under the skilled worker or health & care visa route. Please note, not all vacancies or applications are eligible for sponsorship.
*****Before applying, you can make a self-assessment of potential eligibility for sponsorship here: https://www.gov.uk/skilled-worker-visa
**Please note, there have been some changes made to Home Office guidance in relation to salary thresholds for sponsorship applications from 9 April 2025**