Therapies Administrator Team Lead

apartmentKettering General Hospital NHS Foundation Trust placeKettering calendar_month 

Job overview

The Therapies team have an exciting opportunity for an enthusiastic and motivated Therapies Administrator Team Lead to join our dynamic and innovative Therapies Team. The post holder will be qualified to diploma, NVQ level 3 or RSA 3 level (or equivalent experience) – and will be required to lead and develop the Therapies administrative team.

You will be responsible for leading and providing day to day management of the administration team, providing comprehensive general administrative service to the therapies team working as an integral member of the inpatient therapy team.

Main duties of the job

You will be required to:

  • Support the Head of Therapies and Therapies Senior Leadership team as required.
  • Supervise the other members of the administrative team including conducting appraisal
  • Have excellent communication skills
  • You will carry out administrative roles for the Therapies team
  • You will be responsible for the production and maintenance of training and appraisals records, E-rostering and e-Procurement
  • You will be the single point of contact for the Therapies service

Including:

Completion of essential information to ensure the smooth business running of the team on a daily basis.
  • Complete all relevant databases and statistics,
  • Take telephone queries from the general public
  • Prioritise and complete all admin duties for the team including typing, reports, minute-taking; telephone calls, E-rostering, filing, photocopying etc and any other tasks as required.

You should have excellent all round administrative skills, be familiar with all the latest MS applications including MS office, Powerpoint and Excel. Experience of working in the NHS with NHS based systems.

Working for our organisation

**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people.

We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

Our Excellence Values: Compassion

Respect
Integrity
Courageous

Accountable

Detailed job description and main responsibilities

If you are successful in your application for this position your commencement date will coincide with the Trust’s Induction programme held on a monthly basis. Attendance on the full induction programme is a mandatory requirement prior to starting in the work area.

Therefore, if parts of this induction fall outside of the normal contracted hours of duty for this position, you will be requested to make arrangements to enable you to fully attend the Induction.

The informal contact details contained in this advert are for enquiry purposes only.

NB. CV’s are not accepted for this position

As part of our Trust’s commitment to Improving Working Lives, we offer staff a range of facilities and family friendly policies.

We are an equal opportunities employer.

Please read through the attached job description and personal specification for a detailed overview of this role.

Person specification

Education, Training And Qualifications

Essential criteria
  • NVQ Level 3 in Admin or equivalent RSA 3 or equivalent
  • GCSE Level Education Maths and English
Desirable criteria
  • IT Skills including application and skills in all MS applications particularly excel , word and outlook Familiar with Careflow EPR or equivalent

Knowledge and Experience

Essential criteria
  • Keyboard skills
  • Prioritising own workload and that of others
  • Ability to overcome communication barriers
  • Experience of working in a clerical position
  • Knowledge of range of clerical duties
  • Knowledge and experience of Microsoft excel
  • Experience of supervising others and conducting appraisals
Desirable criteria
  • Knowledge and experience of eRoster and e-procurement
  • Experience of organising and leading an administration team

Skills

Essential criteria
  • Able to deal with the anxious person
  • Able to update patients records both written and computer
  • Able to prioritise workload and that of others, ensuring deadlines are met
  • Good written and verbal communication skills
  • Data Input
  • Minute-taking
Desirable criteria
  • Experience of the NHS

Key Competencies/Personal Qualities

Essential criteria
  • Work using own initiative
  • Able to work independently and as part of a team
  • Maintain confidentiality

Important Information

Applications will be transferred to TRAC system, by completing an application your are giving authorisation for the transfer of your data.

Correspondence regarding your application will be sent to you via a TRAC system account.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

We welcome applications from members of our black and minority ethnic (BME) communities, especially in relation to senior posts within at KGH.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

Appointments will be made on merit.

In submitting an application form, you authorise Kettering General Hospital (KGH) NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training record.

If you need to have a Disclosure Barring Service (DBS) check, as a requirement of the role, you will be required to repay the cost of obtaining a DBS check (£49.50) and this amount will be reclaimed from your first salary. From 1st February 2019 all new starters to the Trust are required to join the DBS update service as per Trust DBS Re-checking Policy which has an annual cost of £16.

New employees who do not join the update service will be required to pay £49.50 for a new DBS check in 3 years time.

Please note that news starters with KGH are subject to a six month probationary period.

Please ensure that the information you provide on your application form is correct, accurate and that nothing has been omitted. Any information that is stated in your application form in relation to qualifications/training courses/work/education experience/references must be able to be evidenced.

Failure to do so may result if your offer being withdrawn.

"Safeguarding is everyone's business. KGH considers Safeguarding a priority amongst its citizen's and a key value for all employed to the service."

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

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