Freedom of Information and Data Protection Case Officer
Job overview
We have a team of staff working towards delivering requests for information under UK Data Protection Laws and under the Freedom of Information Act.
It is a busy role but the team are a good natured group of individuals who are friendly and supportive.
We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.
This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work as part of a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period.This covers both physical and electronic records of patients and staff alike. The post holder will work with a number of clinical and non clinical IT systems which they will be trained to use.
Main duties of the job
To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.
To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.
To join the Disclosure Team when able to support the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files
To answer calls from requestors to assist with their enquires.
To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
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We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Please note - sponsorship is unavailable for this role.
Person specification
not essential
Essential criteria- Previous experience of working in an NHS organisation
- Knowledge of NHS IT systems
Essential
Essential criteria- Educated to GCSE level or equivalent to include English and Maths
- Demonstrable experience of working in an administrative environment and working with computerised data systems
- Practical knowledge of Freedom of Information Act
- NVQ Level 3 in Business Administration or equivalent qualification and experience
Essential
Essential criteria- Must be able to concentrate for long periods in a busy office environment
Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.
It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.
Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team
We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.
The Royal Cornwall Hospitals Trust is a non-smoking organisation.
Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755
In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority
Royal Cornwall Hospital is an Equal Opportunities employer.