[ref. a78393024] NHS - Senior Network Infrastructure Engineer
Job overview
To provide specialist IT Network engineering services for the University Hospitals Plymouth NHS Trust (UHPNT) and D&I supported organisations. Act as deputy for the Network Manager. Provide expert guidance to Network Engineers, Network Manager, and stakeholders.Investigate a range of complex D&I issues. Follow the relevant technical strategies, policies, standards, and practices.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification***
Main duties of the job
Senior Network Infrastructure Engineer supporting the Plymouth Health Community network infrastructure.
Day-to-day duties include progressing planned project work and troubleshooting user-submitted Helpdesk tickets. The successful candidate will need strong communication skills and may occasionally represent the Trust in face-to-face and virtual meetings with suppliers and stakeholders on network infrastructure topics.
This role involves collaborating with the Advanced Network Infrastructure Engineer to assist in implementing planned work and configurations on the Trust’s infrastructure.
Working for our organisation
Working for your organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission.We commit to giving this full consideration in each case.
We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
Technical Support- To be a lead specialist network engineer in support of the Plymouth Health Community network and telephony infrastructure including:
o LAN & WAN
o Enterprise WLAN
o Computer network security – Firewalls, encryption, and authentication
o TCP/IP including DNS and DHCP
o VPN
o NAC
o BGP
o STP
o OSPF
o HPE Aruba (Procurve & CX)
o Aruba CPPM
o Aruba Mobility
o Fortinet- To manage the Trust’s Comms Rooms including:
- Access / Security
- Environment issues – heat and power usage
- Panel patching standards
- Network space allocation
- Tidiness
- Disposal of redundant equipment using Trust process
- To analyse, investigate and resolve highly complex queries, problems, and user’s requirements of the network infrastructure, liaising with the Corporate Systems, Systems Operations and Client Services professionals where necessary.
- To introduce, adapt, test, improve, repair and maintain the network infrastructure equipment ensuring that equipment operating system and software/firmware are at the correct revision level, completing Change Management Requests where necessary.
- To configure networking equipment, ensuring appropriate access control and management of the secure systems.
- To ensure the maximum availability of the network including Disaster Recovery planning and implementation, involving out of hours work where necessary.
- To provide specialist advice, implement, enforce, monitor, report incidents and assist the investigation into breaches of the IT security policies, ensuring safe and appropriate use of computer network resources.
- To develop and redesign the team’s working practices, procedures and documentation, ensuring a quality first approach.
- Monitor network performance and availability.
- Assist in the management of the network’s licensing position.
Person specification
Knowledge and experience
Essential criteria- In-depth knowledge and at least 5 years’ experience of specialist networking technologies including IP addressing, Ethernet switching and network routing, both wired and wireless, across Local Area Network and Wide Area Network environments.
- In-depth knowledge of enterprise wireless networking.
- Knowledge and experience of cabling technologies including structured and fibre.ptic cabling specifications.
- To be familiar with and adhere to the Health and Safety Policy and other Trust policies and procedures.
- Knowledge and experience of specialist voice networking technologies including: o IP Telephony, o Analogue telephone systems o Convergence.
- To be able to plan and implement IT projects in conjunction with IT and non-IT staff.
- Awareness: up to date with the NHS Programme for IT and other national directives.
- Experience of working in a multidisciplinary team.
- Proven knowledge of the following would be a distinct advantage:
- Firewall technology
- SNMP Network Monitoring software
- Basic scripting or automation
Disposition/ Motivation
Essential criteria- A team player.
- Self-motivated and self-reliant.
- Attention to detail, accurate and a strong quality first approach.
- Proactive, takes own initiative.
Qualifications
Essential criteria- Educated to an IT or Technical Master’s degree level or Cisco Certified Networking Associate (CCNA) or equivalent relevant experience.
- Industry recognised HP Accredited Integration Specialist (HP AIS) certifications obtained through short courses, extensive self-study and examination.
- Industry recognised FortiNet Accredited Integration Specialist certifications obtained through short courses, extensive self-study and examination.
Aptitude & Abilities
Essential criteria- Ability to act on own initiative to solve highly complex technical problems within a short period of time.
- Ability to plan, initiate and coordinate work programmes and make adjustments as required.
- The ability to work under pressure, to deadlines.
- Ability to prioritise effectively and communicate priorities to users and staff.
- Strong negotiation, interpersonal, time management and influencing skills with IT suppliers
- Installations can involve physical effort, lifting and moving heavy and expensive IT equipment and working in non office environments (eg. Electrical risers, Plant Rooms, void spaces) which can be dusty, dirty, hot, noisy and confined. Occasionally working at heights using ladders.
- Ability to serve on task forces and/or committees.
- Good interpersonal skills.
- Effective communication and influencing skills.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests.This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.