Operational Support Manager – Urgent Care
NHS Jobs Birmingham
Regular contact takes place individually and with the team to ensure staff are kept informed of departmental matters and a culture of team-working is achieved. All secretaries within the team receive ongoing performance management, appraisal and individual support.
Work with Service Manager to ensure that there is secretarial cover for vacancies, sickness absence, maternity and annual leave etc. Medical Secretarial staff within the team have each produced a Procedure Manual so that appropriate information is available for covering staff.
Sickness absence for the group is monitored in accordance with the Trusts Sickness Absence Policy and regular reporting to the Service Manager is provided. To ensure the Flexitime Policy is maintained and recommended guidelines for flexitime are operated appropriately for the group of staff.
Ensure that the medical secretarial team are aware of personnel policies / relevant Trust policies. Ensure staff within the specialty Medical Secretarial team regularly attend the meetings with the OSM and Service Manager concerning Trust issues; promoting a culture of effective communication and a sound awareness of the relevant Trust, Directorate and speciality priorities & developments.
To work closely with Service Manager, The Medical Secretarial Professional Lead and Medical Secretary OSM colleagues to ensure new policies, training, agreed working practices and audit are implemented on a timely basis and in line with other Patient Administration Departments within the Trust.
The equipment / working environment needs of the medical secretarial team are identified and provided as appropriate, in liaison with the Service Manager. To deputise for the Service Manager as required engaging in personal development / training to be able to deputise effectively.
To support Service Managers in pursuing the Directorates patient access agenda and in achieving waiting list access targets. To perform Medical Secretarial duties alongside the management functions described above. Identify and report any health and safety issues to the Service Manager.
Work with Service Manager to ensure that there is secretarial cover for vacancies, sickness absence, maternity and annual leave etc. Medical Secretarial staff within the team have each produced a Procedure Manual so that appropriate information is available for covering staff.
Sickness absence for the group is monitored in accordance with the Trusts Sickness Absence Policy and regular reporting to the Service Manager is provided. To ensure the Flexitime Policy is maintained and recommended guidelines for flexitime are operated appropriately for the group of staff.
Ensure that the medical secretarial team are aware of personnel policies / relevant Trust policies. Ensure staff within the specialty Medical Secretarial team regularly attend the meetings with the OSM and Service Manager concerning Trust issues; promoting a culture of effective communication and a sound awareness of the relevant Trust, Directorate and speciality priorities & developments.
To work closely with Service Manager, The Medical Secretarial Professional Lead and Medical Secretary OSM colleagues to ensure new policies, training, agreed working practices and audit are implemented on a timely basis and in line with other Patient Administration Departments within the Trust.
The equipment / working environment needs of the medical secretarial team are identified and provided as appropriate, in liaison with the Service Manager. To deputise for the Service Manager as required engaging in personal development / training to be able to deputise effectively.
To support Service Managers in pursuing the Directorates patient access agenda and in achieving waiting list access targets. To perform Medical Secretarial duties alongside the management functions described above. Identify and report any health and safety issues to the Service Manager.
Any other duties as may be deemed appropriate in consultation with the post holder and the Service Manager.
Horizon Care & EducationWalsall, 3 mi from Birmingham
the support you need to feel good about what you do. Were in this together.
• Supportive management and senior leaders.
• High quality CPD opportunities.
• Free eye checks.
About the role:
As a Residential Support Worker, you will support young people...
Horizon Care & EducationWalsall, 3 mi from Birmingham
the support you need to feel good about what you do. Were in this together.
• Supportive management and senior leaders.
• High quality CPD opportunities.
• Free eye checks.
About the role:
As a Residential Support Worker, you will support young people...
Teaching VacanciesWalsall, 3 mi from Birmingham
Manager!
Main Purpose:
The SEND Support Manager will oversee an area of the SEND Department supporting the duties of the SENDCo by:
• Providing exceptional support to specific students in line with statutory documents
• Manage a SEND hub under...