Workshop Supervisor - Relocation to the Netherlands
We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.Our Workshop Supervisors consistently deliver excellent results across both people leadership and business operations.
To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand. Supervise the health and safety compliance across the center, setting the tone and always leading by exampleOversee and lead a team of service technicians to achieve results and set targets.Conduct regular one-to-ones and feedback sessions with team members, providing constructive and clear coaching, identifying training needs, and driving their development.Plan, prepare and distribute work based on skill level, capacity and resourceMonitor performance consistently and be responsible for quality within your team, reporting progress to management daily, together with any specific incidentsIdentify any roadblocks disturbing workflow and ensure that everyone has the tools and training to perform their role successfullyResponsible for tooling inventory management, cost controls, and tool ordersEnsure that work standards and available procedures are up-to-date accurate and that all work is compliantHold daily meetings with the team, outlining expectations and workload for the day aheadAct as the main point of contact within Front of House and warehouse, connecting with customers directly if required to limit escalation casesMotivate, lead and inspire the team in continuous improvements and efficienciesLiaise daily with internal teams within the Service Centre including Sales & Delivery and local Senior Management Technical automotive background as a Service Technician is highly preferable, ideally with experience working with Electric VehiclesProven ability to lead by example and be innovative with processes and efficienciesAnalytical ability to understand and impact key performance indicatorsProblem solving initiative to fix problems when they arise, but also understand why and how they happenedAbility to motivate a team, to engage and facilitate others to achieve and succeedA calm, considered approach with exceptional communication skillsFlexibility; willing to work both day and evening shifts based on local market needsDigitally savvy – ability to adopt and adapt quickly to new technology and systems as well as standards tools like MS officeAble to communicate, read, and write effectively in EnglishMust have and continue to maintain a valid driving license