Accommodation Resource Team Leader
About the Role:
An exciting opportunity has arisen for a passionate Team Leader to join our newly formed Homeless Pathway team, to help support and embed our drive to end the cycle of homelessness into our service delivery and ensure a safe and compassionate offer to customers.
The new Homeless Pathway team are embedded within the Housing and Inclusion Team at Trinity, our Community Hub in Maidstone Town Centre, to provide an empathic and front facing service to those accessing services from our communities.
This role will involve managing a team of staff responsible for managing all temporary accommodation placements, direct lets, private sector move on and our own discretionary placements into and out of the housing pathway. To also have oversight of the whole accommodation pathway and to be able to maximise resources in the best possible manner including seeking private rented options.
The role also involves line managing support officers who specialise in dealing with complex clients and domestic abuse so your own knowledge of these areas, must be excellent.
This is a full time position on a permanent contract. The postholder will need a flexible approach to working times to meet the demands of the job – some evening, weekend and early morning working may be required and the post holder will also be require d to cover the on-call out of hours rota, approx.4 time a year.
About You:
The post holder needs to be a motivated individual with the ability to work in a changing and dynamic environment with minimal supervision. Our Homeless Pathway Team is high pressured with competing priorities so we are looking for someone who thrives on a challenge.
You will have excellent working knowledge of homelessness legislation and thorough understanding of Part VII of the Housing Act 1996 (as amended) especially in relation to suitability and final offers of accommodation.
The successful candidate must have thorough experience of managing staff in the homeless realm, be able to juggle multiple pressures and love a challenge.
You must be passionate about ending the cycle of homelessness and have previous experience of working with complex households to ensure good and robust outcomes.
You will have excellent communication skills, be community focussed, and understand the local area and the needs of the residents.
You must have the ability to manage your own and the teams workload with minimal supervision, and have the skills to ensure the team are meeting their Key Performance Indicators and other funding targets.
Selection Process:
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment or presentation, followed by an interview.
About Us:
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.
We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.
We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.
Our Offer:
A range of benefits including:- Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
- Flexible and Hybrid working opportunities available
- Employee Assistance Programme which provides confidential & independent information and access to counsellors
- Local Government Pension Scheme (LGPS)
- Life Assurance – three times your annual salary (for members of the LGPS)
- Generous holiday entitlement with the option to buy additional leave
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
- A wide range of flexible working opportunities
- Annual flu vaccine
- Cycle to work scheme
- Staff benefits discounts on leisure, eating out, holidays and shopping
- Excellent learning and career opportunities for committed individuals
- A professional fee payment, if required for the role
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
The Council considers that the successful applicant will have access to young people and/or vulnerable adults and it is a requirement under The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 that you hold an enhanced disclosure and barring scheme check.Upon successful appointment, you will be required to provide evidence of an enhanced DBS check if you subscribe to the DBS Update Service or complete the process to obtain a DBS check.
Maidstone Borough Council has a Sponsor License which enables successful candidates in eligible roles to be sponsored for work Visa purposes.
If you would like to discuss this position, please contact Sam McCoy, Homeless Pathway Manager, on 01622 602000
Job Description and Person Specification: https://docs.maidstone.gov.uk/jobs/Accommodation-Resource-Team-Leader-MBC-September-2024.pdf
Interview Date: 22nd October 2024