Maternity Support Worker
Job overview
An exciting opportunity has arisen to join University Hospitals Plymouth Maternity Service as a Band 3 Maternity Support Worker (MSW). You will be part of a team working with a dynamic multidisciplinary team to deliver high-quality and safe care to women and babies within the maternity unit.
The successful candidate will be a competent individual, working as a member of the maternity team providing care to women and families throughout pregnancy and the postnatal period. The MSW will work under indirect supervision of a registered midwife and be guided by the midwife’s expertise.The successful candidate will be a positive and professional individual who has excellent communication and IT skills and will be able to work effectively in a demanding and continually evolving environment. The successful candidate will be provided with training to support the role and obtain many additional skills.
For an informal visit or to discuss the position in more detail please contact:
Michelle Bull Recruitment and Retention Lead Midwife
Email: [email protected] Tel: 01752 431779
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The MSW will undertake a range of duties including: Personal care of women and babies, providing information and advice on self-care, infant care and initiating support with infant feeding, health promotion, clerical, educational and housekeeping duties all to ensure the smooth running of the maternity team.This job will require flexibility to provide a seven day service which will include working Bank Holidays, Long/Short days and long nights within the inpatient area. It is essential that you are proficient with IT skills to record care being given.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles.
Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Key Dimensions:
- To be aware of the patients’ physical, emotional and social needs and to report accurately to the midwife.
- To establish good relationships with the patients, relatives and colleagues ensuring accurate and effective communication at all times.
- To be able to self-manage and organize own day to day tasks and activities against care delivery plans. Under the direction of the midwife, be able to adjust plans in response to service needs.
- To demonstrate independent inquiry, through knowledge and experience within remit of role.
- To undertake clinical skills as directed by the midwife and report findings accordingly.
- To maintain accurate and legible records as appropriate under the direction of the midwife.
- To contribute to the maintenance of a safe working environment.
Person specification
Essential
Essential criteria- Proven knowledge and demonstrable experience of working with families within a large setting
- Ability to have a flexible approach
- Proven evidence of prioritising workload
- Phlebotomy Skills
- Demonstrable experience working within a large clinical setting
- Proven evidence of infant feeding training
- Extended IT Skills
- Proven evidence of working within a maternity setting
Qualifications
Essential criteria- GCSE Maths(A-C) or equivalent
- GCSE English (A-C) or equivalent
- NVQ/QCF level 3 Health and Social care or a care certificate
- Proven evidence of working in a customer care setting
- Baby Friendly Initiative Standards Training/Equivalent
- Proven evidence of working in a maternity setting
- Extended IT Skills
Aptitude and Abilities
Essential criteria- Good communication and interpersonal skills
- Organisational skills and ability to prioritise work
- Ability to work flexibly
- Understands the roles and boundaries of a Maternity Support Worker
- Ability to work methodically and follow instructions
Disposition/Attitude/Motivation
Essential criteria- Willing to undertake training
- Works well within a team
- Ability to work flexibly
- Proven evidence of interest in women's health
Other Factors
Essential criteria- Committed to continuous personal development and training
- Ability to travel between sites
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests.This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.