Engineering Graduate - Customer Success

About Our Client

This client makes solutions that plays a role in manufacturing efficiency and restricting the release of poisonous gases into the environment.

Job Description

Engineering Graduate - Customer Success, Cambridge:

This role will use your technical knowledge in a different way, it will be working more closely with sales and commercial teams.

• Conversion from quotes to orders into the system Via Salesforce and Syspro
• Order processing in Salesforce and Order Entry in Syspro.
• Assign orders to Sales Office Operations Managers.
• Work with suppliers and award Purchase orders within guidelines.

• Liaising with the Order Coordination and Sales Office Operations Teams to manage customer orders/projects.
• Keep track of cashflow throughout the duration of an order.
• Be able to efficiently manage multiple projects at one time.
• Coordinate with warehouse for consolidation of all material and prep for shipping.

• Work diligently with EPC and Engineering firms, managing project documentation based on company guidelines/processes.
• Be able to work on technical documentation for multiple projects at a time with the aim to receive approval of all project documents.

• Aid the RFQ and Quotations Manager as required, including preparing quotation materials

The Successful Applicant

A successful Engineering Under Graduate (or equivalent) should have:

• A degree in Engineering or a related field - graduating in 2020 to 2023 altough all Engineers considered.
• A keen interest in the industrial/manufacturing industry
• You will have some customer service experience
• Excellent systems skills and Salesforce is highly desirable
• Strong analytical and problem-solving abilities
• Excellent communication and teamwork skills
• Proficiency in using relevant engineering software
• A proactive approach to learning and professional development

• A competitive salary in the range of £30,000 to £40,000 per annum
• Opportunity to work with a leading industrial/manufacturing company
• A supportive, collaborative and innovative work environment
• Excellent career progression opportunities
• Comprehensive training and development programmes

If you're a recent Engineering Graduate ready to take your career to the next level, we encourage you to apply for this role in CambridgeUnfortunately there is no opportunity for sponsorship within this role.