Business Support Administrator

apartmentMidlands Partnership University NHS Foundation Trust placeLichfield calendar_month 

Job overview

Hours: 22.5 per week (Working pattern to be negotiated)

Base: Staffordshire - base to be confirmed / hybrid working

The Social Work Learning Academy are looking for a Business Support Assistant to join their team. This is an exciting opportunity to become part of an expanding team supporting our social care and core support improvement workforce to be best that they can be and playing a key part in the continuing expansion and development of the Social Work Learning Academy.

You will be required to undertake general office duties, be responsible for inputting data, data cleansing, maintaining records, maintaining the IT system, supporting meetings, managing a central mailbox as well as providing support to the social work teams.

A strong sense of teamwork and commitment to maintaining high standards is essential to this position.

Main duties of the job

All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.

The Social Work Learning Academy is hosted within MPFT but is jointly run in partnership with Staffordshire County Council and is at the heart of the social care profession supporting the Adult Social Care, Safeguarding and Core Support & Improvement workforce across North and South Staffordshire with staff learning and development and providing an overall governance of all adult social care practice across the Trust and the Local Authority.

Working for our organisation

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days)
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Detailed job description and main responsibilities

MPFT offers a comprehensive induction and support package with your wellbeing and career development in mind. You will be auto enrolled into the Social Work Learning Academy membership, supporting workforce career development and aspirations, with strong leadership and support in place encouraging you to be the best that you can be.

We are a forward thinking Trust and understand that your work and life balance need to complement each other to promote your enhanced wellbeing and for us as an employer to get the best out of you. We are open to negotiate flexible working options together with a mix of blended working arrangements to allow base and remote working.

The Trust are committed to listening to our employees to effect change in working practices/arrangements and packages offered in response to the ever changing social and economic environment in which we work.

The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:

We put quality first
We focus on people

We take responsibility

Person specification

Qualifications & Training

Essential criteria
  • RSA III typewriting/ word processing or equivalent
  • NVQ Level III in Business Administration or equivalent demonstrated experience.
Desirable criteria
  • Formal IT qualification

Experience

Essential criteria
  • Previous, recent secretarial/administration/business support experience.
  • Able to work within a team environment and contribute effectively to team development.
  • Previous experience of office/ administrative systems
Desirable criteria
  • Knowledge/ Experience of supporting social care business.
  • Previous NHS Experience
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