Senior QA Analyst
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep.
Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
- Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
- Support and connection through a variety of Staff Network groups
- A range of flexible working opportunities
- Generous annual leave and pension scheme
- Access to lease car and home electronics scheme (qualifying criteria applies)
- Opportunities to improve your professional development through our vast training programmes
- On-site nursery places via salary sacrifice
- Access to savings scheme via salary sacrifice with Northumberland Community Bank
Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.
Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.
Job overview
In summary, the post holder will play a crucial role in ensuring the quality and reliability of our internally developed healthcare systems. You will be responsible for understanding user journeys and functional requirements, developing and implementing test plans and test cases, and contributing to the overall success of our projects.
Your role will involve collaboration with Business Analysts, Test Engineers, and Developers to maintain high-quality standards throughout the software development lifecycle.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job- Work closely with Business Analysts to comprehend user journeys and functional requirements, ensuring a thorough understanding of the healthcare applications.
- The post holder will develop and implement comprehensive test plans and test cases, ensuring coverage of all relevant scenarios.
- Execute tests on various platforms and devices to validate the functionality of healthcare applications.
- Create and maintain regression test packs to ensure that new updates do not adversely impact existing functionalities.
- Support the test team in delivering QA responsibilities, fostering a collaborative environment for efficient testing processes.
- Collaborate with developers to find solutions to challenges and actively contribute to the overall success of the projects.
- Report progress and issues to the Test Manager, providing clear and concise updates on testing status.
- Demonstrate the ability to detect and resolve issues promptly to ensure the reliability and functionality of healthcare systems.
- Stay updated with the latest testing techniques and software, demonstrating a commitment to continuous learning and improvement.
- Willingly acquire new skills that contribute to the enhancement of the QA team's capabilities.
Working for our organisation
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate.
High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Detailed job description and main responsibilities- Degree level or equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience.
- The candidate should have a good level of knowledge around all aspects of QA testing and an understanding of the wider software development lifecycle, underpinned by theory and professional experience.
- Previous experience in a QA role
- Understanding of user journeys and functional requirements provided by Business Analysts.
- Ability to develop and implement test plans and test cases.
- Experience of creating and maintaining regression test packs.
- Willingness to learn how to run automated tests.
- Identify test cases suitable for automation and collaborate with Test Engineers.
- Test execution on various platforms and devices
- Reporting progress and issues to the Test Manager
- Detection and resolution of issues.
- Ability to challenge requirements and collaborate with developers to find solutions.
- To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development.
- To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients.
- To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients.
Person specification
Qualifications / Professional Registration
Essential criteria- Degree level or equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience.
Experience and knowledge
Essential criteria- Previous experience in a QA role
- Experience of writing test plans that cover functional and none functional scenarios
- Experience of writing formal Test
- Experience of logging and retesting defects in a defect management system.
- Experience of Automation testing or willingness to learn.
- Experience of working in an Agile environment
- Experience of modifying/developing automation scripts
- Experience of writing SQL
- Experience of Automation testing
- Knowledge of or experience in coaching and mentoring practices and tools.
- Knowledge of or experience in Quality improvement tools, techniques and methods
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates.We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.