Bureau support analyst
G4S Gloucester
BUREAU SUPPORT ANALYST
Salary: £23,861 per annumWorking Hours: Permanent, Full Time, 40 hours per week, Monday to Friday between 8:30am - 5pm
Location: Gloucestershire/Home Based
G4S Facilities Management are recruiting a Bureau Support Analyst on a full-time, permanent basis within the Carbon and Energy Solutions (CaES) team.
The CaES team provides internal and external utility management and reporting services through the collection, analysis and presentation of utility data using the Utility Data Management System (UDMS).
This role is based at our office in Tewkesbury, Gloucestershire but working from home.
ResponsibilitiesManage the UDMS including collation and import of utility data, coordinating updates and delivering reports.
Investigate anomalies, liaise with suppliers to resolve.
Understand and work to specific SLAs and KPIs determined from contracts.
Engaging with key utility suppliers and stakeholders to resolve queries relating to invoices.
Follow documented process when properties join or exit the G4S portfolio ensuring all stakeholders are informed to appropriate timescales.
Assist with additional tasks such as weekly Out Of Hours energy reporting.
Help in the production of the Headquarters (Worksop) Monthly Energy Report.
Raising and receiving onto ARIBA system of Purchase Orders.
EssentialStrong teamwork skills and customer focused.
Excellent IT and numeracy skills and an eye for detail.
Excellent verbal and written communication.
The ability to deliver objectives within set timescales, and manage expectations for unreasonable timescales.
Excellent working knowledge level of spreadsheet programmes (MS Excel).
Ability to work under pressure.
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;Progression, training and development catered to you.
Annual leave entitlement – 25 days plus bank holidays Pro Rata.
Refer A Friend incentives.
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Charity work- Match-IT and Payroll Giving.
Confidential Counselling Services.
24/7 support specialising in health and medical.
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
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