Retail Sales Executive
Leap-Tel Limited. Scotland
Maintain and develop a good business relationship with all accounts.
- Focusing on delivering value to Leap’s and retailers' revenue growth.
- Train customers on their business portals, technical solutions, and services to facilitate growth.
- Analyse the stock level of each account to ensure there is no surplus/deficits in stocks.
- Understand customer requirements and informs them of the capabilities of the goods/services sold.
- Advising product developers on improvements to include in forthcoming product developments and discussing special promotions.
- Report on competitors’ activities along with customer feedback to the management.
- Ensuring standards for quality, customer service, and health and safety are met.
- stays abreast of advances in product/field and suggests possible improvements to product or service.
- Liaising with the Regional Sales Manager and delivering the right inputs for strategic decisions.
- Utilizing business intelligence tools to provide sales insights to management.
- Keeping accounts informed on prices, credit details, delivery dates, payments, and arrangements of any delivery and installation of goods.
- Make follow-up visits to accounts allocated to them to meet customer satisfaction and further orders.
- Producing reports and recommendations concerning marketing and sales strategies for management.
- market and promote Leaps products across targeted demographics whilst supporting ad hoc marketing activities at events etc.
- Update market surveys on a regular basis to carry out market research to understand trends and customer requirements to help Leap to execute new strategic plans.
- Record sales and order information, sending copies to the sales office, or entering figures into a computer system.
- Attend team meetings and share best practice with colleagues.
- Planning and executing sales meetings to help provide feedback and sales insights.
- Maintains records and accounts of sales made and handles customer complaints
- Working towards monthly or annual targets.
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