Integrated Discharge Patient Care Co-ordinator HF

We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The ‘Integrated Discharge Patient Care Co-ordinator’ will carry out therapeutic interventions as requested by Therapists and will have access to a qualified Therapist for advice and direction. This may include gathering information for assessments, implementing therapeutic assessment and treatment plans as requested, making recommendations and ordering of equipment and minor adaptations.

The work will take place in a variety of settings including hospital sites, care homes and patient homes. This will include working in the community as a lone worker, in line with the organisational lone working policy.

1. Organise and deliver a complete episode of therapeutic intervention as screened and delegated by a qualified therapist.
2. Contribute to the setting of appropriate treatment goals in liaison with the therapist and patient, for when referring onto other services.
3. Undertake assessment tasks that have been specifically delegated by Therapists.
4. Deliver part or all of an assessment / treatment plan as indicated by a qualified Therapist.
5. Give both verbal and written feedback about the progress of a patient’s assessment and treatment, this will include the typing of comprehensive documentation from visits and clinical input.
6. Clearly document each intervention in the patient’s case notes, and typed reports as outlined in organisational policy and procedures.
7. Use technical and therapeutic skills to promote independence, and provide advice, support and educate patients, carers and other heath professionals.

Working for our organisation

At East Lancashire Hospitals Trust our vision is to be widely recognized for providing safe, personal, effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 7000 staff, many of whom are internationally renowned and have won awards for their work.

1. General Administration duties e.g. collating information, production of clinical reports, ordering of equipment, updating databases etc.
2. Carry out appropriate assessment of patients’ needs in collaboration with carers and other professionals.
3. Prescribe equipment / assistive technology and adaptations to facilitate independence within agreed guidelines.
4. Advise, instruct, and educate patients, carers and other health professionals in the use of standard and specialist assistive technology, and environmental adaptation where appropriate.
5. Undertake risk assessment, manage and document risk in order to provide appropriate recommendations.
6. Work across agencies and have a working knowledge and understanding of the pathways and systems across health and social care, in order to facilitate the recommendation of appropriate discharge pathway, and access to correct equipment and services.
7. Undertake delegated tasks to contribute to safe and smooth running of the Integrated Discharge Service Therapy Team.
8. Assist with the day to day running of the service.
9. Record patient referrals and contact statistics on the correct systems in a timely manner.
10. Maintain and check equipment prescribed and used to ensure appropriate standard in accordance with health and safety, infection control and other relevant guidance.
11. Gain valid informed consent from the patients for any individual intervention that is carried out.

1. Communicate appropriately and professionally with Therapists, Complex Case Managers, Social Workers, other professionals, patients and families.
2. Use of a range of techniques to overcome barriers to communication.
3. Liaise with and make appropriate referrals to other agencies.
4. Provide clear information (verbal and written) regarding Therapy intervention in a variety of settings.
5. Provide comprehensive written reports (digital) frequently.
6. Be responsible for maintaining written or electronic records for a complete episode of care in line with relevant policies, legislation and guidance.
7. Have basic IT skills including use of internet and e-mail and be able to use any special programmes relevant to the service i.e. TCES / Liquid Logic.
8. Advise patients and carers in a variety of ways which may include suggesting techniques/strategies to manage condition, use equipment, etc.
9. Ensure accurate, up to date information is available to the wider multi-disciplinary team.
10. Attend and participate in team meetings and service development.
11. Promote and educate others regarding the roles and benefits of the Integrated Discharge Service Therapy Team, in terms of supporting complex discharges, enhancing clinical flow and working towards a discharge to assess model of care.
12. Assist the Integrated Discharge Service Therapy Team in involving service users, their carers and family in service development.
13. Act as an advocate on behalf of patients.
14. Deal with challenging situations including verbal aggress or distress, seeking support as necessary.

Person specification

Essential

• English Language and Maths GCSE Grade 4-9 or equivalent
• NVQ 2 level , BTEC or Foundation Degree relevant to the role or equivalent
• European Computer Driving Licence (ECDL) or equivalent level IT Skills
• Have worked within a Health and Social Care setting
• Experience of carrying out assessments and/or therapeutic interventions
• Effective written and verbal communication skills
• Organisational skills including the ability to manage own workload
• Car driver and has access to a care to undertake visits in the Community if required

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.

This cost is not applicable for a Volunteer post

The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email [email protected] or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH