Assistant Primary Care Development Manager

Job overview

All roles in the integrated care board (ICB) share a common purpose and responsibility to meet the four core purposes of integrated care systems (ICS); to improve outcomes in population health and healthcare; to tackle inequalities in outcomes, experience and access; to enhance productivity and value for money and to help the National Health Service (NHS) support broader social and economic development.

Alongside this, the post holder will produce regular highlight and progress reports or dashboards, support the identification of benefits whilst ensuring these are tracked and realised.

The post holder will support the provision of efficient, effective and high-quality project management and must be able to communicate effectively and build good relationships with all stakeholders including primary care.

Main duties of the job

Develop effective working relationships with a broad range of internal and external stakeholders and develop relationships across primary care to ensure appropriate partner involvement and input to plans and deliverables.

Coordinate, support and facilitate the successful design and execution of multiple projects through regularly monitoring, reviewing and tracking of issues, risks and progress against deliverables and delivery of benefits across projects.

Use quality improvement principles and methods to coordinate activities, monitor performance metrics, as well as taking the initiative to identify and make recommendations to resolve or mitigate risks and ambiguous issues.

Able to analyse complex and conflicting issues from multiple and conflicting sources drawing on strong critical thinking to enable strategic problem solving.

Provide coordination of and participate in relevant internal and external working groups and provide specialist advice, expertise and support where requested.

Collate a range of information for dissemination to broad range of and senior stakeholders as requested with recommendations for improvement based on your analysis.

Problem solving skills and ability to make informed decisions where there may be a number of different courses of action whilst working under pressure to sudden and tight timescales

Plan, organise and balance competing priorities ensuring that you are task and result focussed to ensure deadlines are met and outcomes achieved.

Working for our organisation

Contribute to the strategic planning of projects, set up and implement internal processes and procedures with the ability to adapt project trajectory to ensure the best outcome whilst recognising the need to balance work in a busy and reactive environment.

Proactively horizon scan for risks or opportunities where you can make recommendations to develop or improve to processes, procedures or methods of working across primary care

Your workload will be diverse and require exceptional planning and organisation skills which will include maintaining the project management information systems to ensure workstreams are logged and continuity is upheld

Utilise various information systems in order to analyse data and produce charts and graphs as part of regular highlight and progress reports against workplans for relevant assurance groups and stakeholders

Research national and system-wide initiatives identifying best practice and shared learning to contribute to the development of successful workstreams.

Provide advice and support in the training of new or less experienced colleagues in the team.

Detailed job description and main responsibilities

We want our culture to be positive, compassionate and inclusive. Your behaviours and roles as a people leader have a crucial role in how individuals and teams experience their workplace and this in turn impacts on the patient care and overall quality of services and experience our community receives

We want all colleagues including line managers to have high expectations about what good people management looks and feels like and actively support and challenge ourselves and each other to meet the people promise:

Every line manager will act with integrity, intelligence, empathy, openness and in the spirit of learning to work together to ensure that the NHS is the best place to work for all. This will include taking an active leadership role to ensure that equality, diversity and inclusion is embedded in our culture, behaviours and plans and taking responsibility for addressing your own learning needs and personal development in equality and diversity and inclusion (EDI) and all aspects of people management.

To ensure familiarity with to and role model adherence to all aspects of ICB governance including policies, procedures and any contractual requirements.

To ensure that system governance relevant to your area of work is in place, is effective and understood by all those working within that scope. To seek support from ICB governance team where required

Take appropriate responsibility to ensure that your objectives are aligned with team, organisational and systems objectives; including those of your team (where there is line management responsibility).

To be proactive in maintaining your learning and development to respond to the changing demands of the role. To positively participate in regular performance and development conversations and ensure mandatory training remains up to date.

The NHS was established on principles of social justice and equity. Each of us have a responsibility to ensure that our actions and decisions seek to close the gap on health inequality and remain focused on our communities needs so that service improvement improves the health of our population

To demonstrate flexibility by adapting to the changing needs of the system and community. This may involve working on other projects or in other teams, organisations or locations as required.

Take a proactive leadership role in creating a culture which supports freedom to speak up. This will include taking action to ensure active listening and learning from experiences is part of how we work in our teams and across the organisation and system.

Person specification

Qualifications, training and professional membership

• • Educated to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent in project management
• • Evidence of post qualifying and continuing professional development

Personal Values

• • Demonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles.
• • Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
• • Demonstrates the living values of openness and integrity, contributing to cultures where this thrives.
• • Committed to continuing professional development, actively developing and supporting a continuous learning culture.
• • Demonstrates behaviours that support innovation and transformation.

Experience

• • Experience of supporting/ managing analysis and service redesign projects
• • Working at a similar level in relevant area such as project and programme management or support, change and transformation initiatives or quality improvement where there are competing priorities.
• • Working in a management role in healthcare or local government or other relevant/transferable experience
• • Collaborating with multiple partners and stakeholders with a proven track record of delivering goals.
• • Ability to prepare and produce concise yet inciteful communications to broad range of stakeholders
• • Negotiating and influencing others
• • Experience leading specific areas of work
• • Evidence of successful coordination of project and programme activities
• • Organising and convening groups of people across varying levels of seniority.

Skills and knowledge

• • Effective monitoring of performance metrics
• • You will have a familiarity with quality improvement principles and methods
• • Proven high level experience of using a range of appropriate IT applications (word/excel/PowerPoint/project management software)
• • Ability to influence other leaders and peers, internally and externally.
• • Able to analyse complex and conflicting issues from multiple and conflicting sources drawing on strong critical thinking to enable strategic problem solving.
• • Appropriate understanding of governance and control of public funds and ability to critically review, challenge and utilise financial information for decision making.
• • Excellent organisation skills with ability to react to quickly to changing demands and priorities
• • Problem solving skills and ability to make informed decisions working to sudden and tight timescales

PLEASE ENSURE THAT YOUR APPLICATION CLEARLY REFLECTS THE CRITERIA LISTED WITHIN THE JOB DESCRIPTION AND PERSON SPECIFICATION.

We positively encourage applications from all sections of the community regardless of sexual orientation, sex, racial origin or disability. We are committed to equal opportunities.

Please note that if a vacancy is marked ‘internal’ your application will not be considered if you do not fall within that category.

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Your application:

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