Support Worker
Housing Support Worker
Location: Swinton - Covering the Salford areaHours: 35 hours per week | Monday to Friday, 9am to 5pm
Salary: £25,000 - £31,000 per annum (depending on experience)
Are you passionate about making a difference in the lives of vulnerable people? Join our clients growing team as a Housing Support Worker and help them transform lives through safe housing, tailored support, and compassionate care.
A rapidly expanding supported housing provider specialising in working with asylum seekers and vulnerable individuals across Greater Manchester. With over 25 years of experience, they provide more than just homes- they offer hope, empowerment, and a real pathway to independence.
Your Role as a Housing Support Worker:
You'll be based at the Swinton office and work across Greater Manchester-particularly in the Salford area.
As a Housing Support Worker, you'll manage a property of 6-8 service users, backed by two experienced Housing Managers who'll support safeguarding and conflict resolution.
Your day-to-day impact as a Housing Support Worker will include:
- Assessing and onboarding new tenants
- Supporting access to Housing Benefit, Universal Credit, and welfare entitlements
- Creating personalised support plans and risk assessments
- Teaching key life skills and encouraging steps into education or employment
- Liaising with health professionals, local authorities, and partner agencies
- Monitoring property conditions and managing tenancy issues
Essential components for the Housing Support Worker role:
- Compassionate, resilient, and non-judgemental approach
- Strong written and verbal communication
- Able to manage your own diary and workload
- Confident with email and basic IT systems
- Understanding of safeguarding and professional boundaries
- Experience handling conflict or supporting people in crisis
- Full UK driving licence and access to a car with business insurance
Desirable attributes for the Housing Support Worker role:
- Experience working with refugees, asylum seekers, or vulnerable adults
- Knowledge of welfare systems, tenancy law, or supported housing
- Fluency in additional languages
- Familiarity with trauma-informed care or multi-agency working
- Ongoing training and career development
- Clear progression opportunities with a supportive team
- Flexible rota options
- 5.6 weeks of annual leave
- Smart electronic check-in at properties
If you believe everyone deserves a second chance-and want to be part of a team that makes it happen-we'd love to hear from you regarding the Housing Support Worker role; apply below!