Internal Communications Executive
At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.
The Role
Are you a natural storyteller with experience writing engaging internal communications? We are seeking a dynamic Internal Communications Executive with creative flair to join our team. In this role you will have the opportunity to make a positive impact by playing a pivotal part in enhancing internal communication strategies and facilitating a cohesive work environment.Reporting directly to the Chief People Officer and partnering closely with our Senior Leadership Team, you will lead on initiatives to deliver authentic internal communication to colleagues globally.
Responsibilities include:
- Writing all internal communications including our monthly colleague and separate monthly manager updates.
- Maintain our internal channels including the intranet (Google sites), Slack, internal newsletters, and Town Hall (Google Live).
- Structuring and delivering the global Town Halls.
- Working with several senior stakeholders and providing them with best practice Internal Communications guidance.
- Creating and delivering internal campaigns that will align colleagues to our key strategies and programmes.
- Deliver internal communications that inspire belief in the purpose and strategy of Smart, finding innovative and compelling ways to connect company wide initiatives across all our offices.
- Handle the internal communication response to crisis situations. Organise and run all annual events - Summer/Christmas party and the Smart Awards.
Requirements
The skills, experience and aptitudes we are looking for are listed below. If it all sounds like you, we’d love to hear from you.
Please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box.- Experience of working in an Internal Comms role.
- Strong communication skills, with exceptional written English, attention to detail, and proficiency in G Suite.
- Ability to build effective relationships with team members and stakeholders.
- Understanding of global communication dynamics, including cultural sensitivity and time zone considerations.
- Demonstrated experience in developing and enhancing employer value proposition.
- A background in a technology business is advantageous.
- Familiarity with the financial services or pensions industry is a plus.
Who we are
We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.
At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.
You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.
Don’t just take our word for it – you can see what our colleagues say about working at Smart on the LinkedIn Life and Glassdoor.
Benefits
At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:
- 25 days’ holiday per year, increasing with length of service.
- £500 annual training budget to spend on your professional development
- Extensive private healthcare, including dental, eyecare and EAP
- Enhanced sick leave (three months’ pay per year)
- Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
- Death in service insurance cover
- Fully-paid five-week sabbatical after five years of employment
- In office wellbeing, such as manicures, massages and barbers. We also serve free lunch, breakfasts and social drinks weekly.
- Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.
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We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.