Colchester - Shift Manager (Transport)
Shift Manager (Transport)
Location: Purfleet, EssexSalary: £36,000 - £40,000 per annum
Working Hours: 03:30 - 16:00, 4 days on / 4 days off
We are seeking a proactive and experienced Shift Manager to oversee our client's transport operations in Purfleet. This is a key role in ensuring the smooth running of their fleet and driver team, delivering excellent service to their customers.
Key Responsibilities:
- Lead your shift and manage up to 50 drivers, ensuring compliance, conduct, and performance standards are met
- Ensure all scheduled jobs are completed, rescheduling work as needed and resolving any issues that arise
- Conduct driver debriefs at the end of AM routes and start of PM routes, addressing issues such as contamination, overweight bins, and overfilled sacks
- Respond to real-time customer queries and CRM/ERP actions
- Handle minor disciplinary matters and conduct 'Return to Work' meetings
- Support managers with ad hoc duties and holiday cover
About You:
- Experience in route planning and shift management
- Strong communication and problem-solving skills
- IT literate, with proficiency in MS Office and Outlook
- Good geographical knowledge of London for route planning
- Fleet management experience, including defect resolution and maintenance coordination
Benefits:
- 21 days' annual leave
- Employee pension scheme
- Travel season ticket loan
- Cycle to work scheme
- Employee Assistance Programme
- Health Cash Plan
- Free on-site parking
Join a dedicated team that keeps our network running efficiently and ensures top-tier service delivery. If you're ready for a role where no two days are the same, we'd love to hear from you.
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