Financial Services Customer Care Advisor (Hiring Immediately)
Teleperformance Glasgow Full-time
UK](https:teleperformance.icims.comicims2servleticims2?module=AppInert&action=download&id=4712580&hashed=-552666295)
**Customer Service Specialist – Banking & Financial Services**
Teleperformance certified as great place to work UK in 2023!**.** AtTeleperformance, we deliver an outstanding customer experience, at every
single opportunity, as a result of our commitment, passion and dedication to
excellence.
**Due to our success we have exciting opportunities in our Banking andInsurance sector – no previous experience necessary.**
**Start Dates****: 12th August 2024**- **Salary****: £11.44 per hour**
- **Location****: Office Based in Glasgow**
- **Shifts****: Varying shifts**(Part Time not available)
- **Training****: 1-4 weeks**
- **Contract****: Permanent**
- **Background Checking****:**
- **Right to Work in the UK**
- **Criminal Record Check**
- **Credit Check**
- **Any other associated checks**
8 weeks to allow for full training****
** _Our Benefits_**- On-line recruitment process, with potential job offer within 24 hours
- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
- 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
- Length of Service and monthly recognition awards
- Opportunities for career development and progression
- Employee welfare support with free access to our Mental Health Employee Assistance programme
- Pension Scheme
- Discounted holidays, flights and hotels
- Discounted utility bills
- Cineworld tickets - Up to 55% off
- Virgin Trains - 20% off
- Virgin Experience Days – 20% off
- 25% off O2 and 20% of EE Mobile Contracts
- Sony – 20% off Mobile Phones
- Ray-Ban – 20% off
** _Skills needed to be a Customer Service Representative_**
__- A professional, polite and courteous telephone manner
- Ability to deliver excellent service with outgoing nature
- Excellent verbal communication skills
- A good listener who can convey empathy, patience and understanding
- Confident and proactive to deal with difficult situations and conversations
- High levels of accuracy and attention to detail
- Be driven to work towards achievable targets
- Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
- Use your problem-solving skills to support our customers, resolve their query and create a positive experience
- Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
- Have excellent attention to detail
- Be knowledgeable of our client’s process and products and how best to support the customer
** _You can follow us on:_**
**- @TeleperformanceUK**
**- @TeleperformanceUK**
**- @TPmarketingUK**
Midlothian CouncilDalkeith, 45 mi from Glasgow
Job Vacancy
We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre.
Midlothian Council Contact Centre provides customer services for a range of council service areas. The team...
Phlo - Digital PharmacyGlasgow
We’re looking for 3 experienced Customer Service Advisors to join us on a full-time permanent basis. This role is for 40 hours per week. You’ll be primarily based from home, with one day per week in our office on Renfrew Street, Glasgow.
You’ll...
Glasgow
service.
We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service...