Administrator

Job overview

OPAC (Older People and Adult Community Services) administration service is recruiting a Site Support Administrator to be part of an exciting and innovative remodel that's going to provide essential administration support to our clinical services enabling them to focus on delivering outstanding patient care.

Do you enjoy making a difference? Are you craving job satisfaction? Do you want to be part of an award-winning team? If so, this is the job for you.

The ideal candidate will have a strong team work ethic, sense of accountability, friendly, positive, professional outlook, accompanied by an ability to work under pressure and at times alone and have a proven administrative background.

Main duties of the job

Please confirm in your application that you meet the specified criteria.

The post holder will be providing site administration support to the older peoples & adult community service’s clinicians of varying professions, working in a team of 8 Administrators covering our community base sites across Cambridgeshire & Peterborough.

The main principle of the Administration service is to ensure the provision of a professional & competent service to enable our clinical colleagues to concentrate on patient care.

• DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Working for our organisation

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

Main duties include:

• Weekly Stores/Dressings and pathology Orders for DNs
• Patient Specialist Order
• Order Stationary
• Ordering of Toners & Ink – Printer
• Ordering Non-Cat/Stock Items
• Ordering adhoc items i.e., Desk Risers/Secure document bags/headsets
• Ordering VAC dressings / Tena
• Archiving
• Buffer Stock – checking / turning on monthly to keep on server.
• Printed resources to be made available within the teams, i.e., yellow folders, leaflets etc.
• Asset Management Register Maintenance
• Arrange for Clinical Engineering to visit hub/base
• Arrange for equipment to be sent to Clinical engineering for repair maintenance, and asset registration.
• PPE Stock levels and audit (not all sites)
• Fridge Temperatures (not all sites)

Person specification

Education / Qualifications

• Educated to GCSE standard at 4-9 or A-C grade including English.
• Good command of written and spoken English.

• Level 2 in Business Administration or equivalent experience

Experience

• Experience of working in a busy and fast paced environment
• Working with multiple people of various roles.
• Experience of planning and organising own workload
• Experience of planning workload of staff within own span of control
• Experience of administration duties & tasks

• Experience of supporting a multi-disciplinary team
• Experience of procurement processes
• Experience in using computer programmes including health care IT systems.

Knowledge

• Clear understanding of the importance of confidentiality

• Knowledge of medical terminology
• Knowledge of Data Protection Act

Other

• Ability to travel to other Trust sites, as required

Skills & Abilities

• Excellent customer/patient care skills via written & verbal in person & telephone methods
• Good organisational skills
• Good computer/IT literacy skills
• Effective communicator & ability to adopt an appropriate style & method of communication.
• Attention to detail & accuracy of work.
• Able to work on own initiative
• Able to work as part of a team.
• Able to work under occasional pressure/stress
• Good listening skills
• Flexible approach to work
• Professional attitude.
• Friendly and approachable

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children and young people’s mental health services;
• Children’s community services in Peterborough;
• Social care;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.