Clinic Co-ordinator
NHS Jobs Leicester
Please see job description/person specification for further details on the role: The post holder will be responsible for by making sure all relevant paperwork, medicalnotes and letters are available for patient appointments. Prepare patient lists from the relevant information system in advance of the clinic, in line with departmental procedures and timescales, ensuring that all additional documentation, such as x-rays, additional notes, and letters, is requested with sufficient notice to ensure that all relevant information is included in the hospital notesat the patient appointment.
Adhere to the appropriate guidelines for the overbooking of clinics. Search for and request all missing notes in line with CMG guidelines, including information from other hospitals. Liaise with Patient Pathway Coordinators, Medical Secretaries and clinical staff in connection with changes to appointments or the taking down or reducing of clinics.Deal with queries and enquiries regarding appointments. Provide a reception service to the patients attending appointments, utilising the relevant information system to document their arrival, appointment timescales (for instance, time spent in pre-assessment where required), and any outcomes and follow on actions, at the end of their consultation.
Check the patient demographic information at the appointment, ensuring that hospital notes and clinical systems are updated accordingly, to ensure an accurate patient record. Monitor appointment waiting times, ensuring that patients are informed of any delays.
To ensure that HRG sheets are completed with correct procedure codes and that diagnostic test requests are dealt with efficiently
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