Accounts Receivable Supervisor (Hybrid)

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About Our Client

Our client is a not-for-profit organisation in the education sector. With a strong presence internationally, they boast multiple campuses across various locations. They are dedicated to providing quality education and are committed to the development and well-being of their staff.

Hybrid working is available (1-2 days per week from home)

Monday - Friday, 8.30am - 4.30pm.

Exceptional facilities and environment .

Job Description

The Accounts Receivable Supervisor (Hybrid) role involves:

 •  Supervise 2-3 Accounts Receivable Assistants
 •  Process Accounts Receivable transactions in a timely manner to ensure ledgers are accurate and up to date
 •  Deal with parents, students and colleague's queries by phone, email or in person in a helpful, supportive and proactive manner
 •  Undertake ad hoc duties and reporting as required
 •  Build strong relationships with other departments
 •  Process student records and invoices/credit notes
 •  Maintain accurate billing information and instructions on the database to facilitate timely receipts
 •  Collect credit card payments and record these and other payments on the database
 •  Issue notice penalty invoices or process refunds for leaving families as applicable
 •  Proactively communicate with parents to enable effective credit control, including contact via phone and sending overdue statements via email to chase outstanding debt
 •  Ensure that best practice is being followed and that Terms and Conditions are adhered to by the department
 •  Assist with biannual billing process
 •  Assist with Month end reconciliations
 •  Management of Accounts Receivable inbox

The Successful Applicant

A successful Accounts Receivable Supervisor (Hybrid) should have:

 •  Previous supervisory experience in a similar role
 •  Excellent customer service and cultural awareness skills
 •  High accuracy and attention to detail
 •  Able to deal sensitively with difficult situations and with discretion
 •  Able to liaise and interact with Finance colleagues, non-Finance colleagues and external stakeholders in a professional and collaborative manner
 •  Good IT skills with knowledge of Microsoft office packages: good spreadsheet knowledge preferred. Prior experience of CRM systems preferred
 •  Good planning and organisational skills to deal appropriately with internal and external stakeholders and meet deadlines
 •  GCSE English and Mathematics essential
 •  Experience working within a Finance team desired, preferably with accounts receivable/credit control experience

What's on Offer

The Accounts Receivable Supervisor (Hybrid) role offers;
 •  An estimated annual salary of £34,000 - £38,000.
 •  Hybrid working (1-2 days from home per week)
 •  Free parking, excellent facilities, and on-site canteen
 •  A supportive work environment.
 •  Professional development opportunities.
 •  A generous holiday leave allowance.

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