Customer Service Assistant (Grade G)
Ben Recruitment Ltd Tower Hill
Customer Service Assistant (Grade G)
Description
We are seeking a motivated and enthusiastic Customer Service Assistant (Grade G) to join our dynamic team. In this role, you will play a vital part in ensuring our customers receive the highest level of service and support. As a Customer Service Assistant, you will serve as the first point of contact for our customers, helping to address their inquiries, resolve issues, and provide guidance regarding our products and services.Your exceptional communication skills and attention to detail will be essential in maintaining positive relationships with our customers. You will be working in a fast-paced environment, collaborating with team members to meet service level agreements and resolve customer requests promptly.
This position requires a proactive approach to problem-solving as you will need to identify and escalate customer needs when necessary. We value teamwork, positivity, and a genuine passion for helping others. If you enjoy working with people and strive to deliver an outstanding customer experience, this could be the perfect opportunity for you.
Come join us and contribute to our commitment to excellence in service and support.
ResponsibilitiesAssist customers with inquiries via phone, email, and in-person.
Provide accurate information about products and services.
Resolve customer complaints in a timely and professional manner.
Document all customer interactions in the system accurately.
Collaborate with team members to improve service processes.
Utilize problem-solving skills to address customer issues effectively.
Maintain a positive and professional attitude at all times.
RequirementsHigh school diploma or equivalent; further education is a plus.
Previous experience in customer service or a related field.
Excellent verbal and written communication skills.
Strong interpersonal skills and a customer-oriented mindset.
Ability to work in a fast-paced environment under pressure.
Proficient in using computer systems and customer management software.
Strong organisational skills with attention to detail.
Hours Per Week: 35.00
Start Time: 09:00End Time: 17:00
Pay Per Hour: £20.27
Location: Tower Hill, Central London
Should you wish to apply for this job opportunity, please, send an up to date CV.
TescoHorsham, 2 mi from Tower Hill
About the role
You will be responsible for0
You will need0
What’s in it for you
Job Description
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you...
McDonald'sHorsham, 2 mi from Tower Hill
a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs...
Hook (Hampshire), 31 mi from Tower Hill
Customer Service Assistant
• Location: Basingstoke
• Job Type: Full-time, Temp to Perm
• Salary: £12.50 per hour
• Shift Patterns: Sunday
• Thursday 06:00
• 14:30 or Tuesday
• Saturday 08:00
• 16:30
My client is seeking confident and dedicated...