Night Reception Supervisor, Frasers

Night Reception Supervisor, Fraser Suites Glasgow

Start Date / Start of April 2026

Type of contract - Full Time, Permanent

Location - G1 1LH

• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Provide leadership and support to all members of the Night team, ensuring they are equipped to fulfil their duties whilst being the Management representative during these hours.
• You will assist the Front Office department in all aspects including but not limited to operations, planning, and staffing in accordance with hotel policies and procedures.
• Ensure accurate competition of the daily night audit in a timely fashion & oversee the preparation of daily summary reports.
• Monitor and develop team member performance.
• Work closely with the housekeeping department to improve guest service and foster cross departmental communication.
• Always maintain a professional and high-quality service orientated environment.
• Ensure the safety and security of our guests and team members during your operating hours

Please note to be considered for this role you must be eligible to work in the UK.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK and have a no pending or previous convictions. A background check will take place on any successful candidate

If you’re interested in joining us, get applying

In addition to competitive rates of pay we offer:

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy.
• We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
• We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.