Fleet Services Administrator

Overview:

Fleet Services Administrator

Location: Harrogate | Lookers Leasing Limited

Lookers Leasing Limited is looking for a proactive Fleet Services Administrator to join our busy Harrogate-based team.

This is an exciting opportunity to work with customers, suppliers, and internal teams to support the smooth operation of our fleet and daily rental services.

As a Fleet Services Administrator, you will:

• Prepare and manage daily hire contracts for LiteLease vehicles.
• Coordinate vehicle deliveries, collections, and end-of-contract logistics.
• Process supplier invoices, customer recharges, and credit notes.
• Ensure vehicle safety checks and damage inspections are completed.
• Support with the administration of PCNs (Penalty Charge Notices).
• Maintain accurate customer records and databases.
• Identify opportunities to improve processes and exceed customer expectations.

We are looking for someone who has:

• Previous administrative experience, ideally within the automotive, leasing, rental, or dealership sector.
• Strong IT skills and the ability to learn new systems quickly.
• Excellent communication skills and a customer-first approach.
• A proven track record of delivering high-quality support and service.
• The ability to work independently as well as part of a team

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

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