Retail Sales Supervisor
Our retail vision
East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 49 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive – Our Style with EACH brand recently won the Third Sector Award’s ‘Best use of social media’ 2022.The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.
For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training.
From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.
Working Pattern:
2 days over 7 working days
Mandatory weekend working on a rotational basis
£11.44 per hour
Are you:
Passionate about customer service & building community support for the charity.Enjoy working as part of a team but also work on your own initiative.
Happy to work on your own at times.
Flexible to work at the weekends.
The role:
Working with the shop manager to maximise sales of donated and new stock.Supporting the shop volunteer team by providing guidance and direction to their efforts.
Maintaining a high standard of display, presentation and cleanliness throughout the shop.
In the absence of the manager, ensuring that all monies are banked, daily/weekly banking & reporting processes are followed and shop is opened and closed at end of day.
The Benefits: Enhanced holiday - 27 days + 8 UK bank holidays
Additional holiday purchase schemeEmployer pension scheme (up to 7% employer contribution) inc. life assurance cover
Free eye tests
Cycle to work scheme
Employee wellbeing support scheme
The organisation
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.
Diversity statement
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note: EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.