Patient Co-ordinator
NHS Jobs Bristol
To assist patient with their enquiries so as to be able to direct them to the most appropriate service or healthcare professional in order to meet their needs in a courteous, efficient and effective way. Managing the expectations of patients, their carers or guardians in to provide a high standard of patient focused service.
The post-holder will pro-actively communicate relevant information between patients and their healthcare professional. The succesful candidate will be responsible for: Working in our telephone hub, being the first contact to our patient enquiries and appointment booking requests.
Making of appointments by telephone and at the reception desk, using a computerised system. Letter scanning and filing, dealing with clerical patient changes of address, completion of forms etc. as required. Checking and completing tasks as appropriate.
The post-holder will pro-actively communicate relevant information between patients and their healthcare professional. The succesful candidate will be responsible for: Working in our telephone hub, being the first contact to our patient enquiries and appointment booking requests.
Making of appointments by telephone and at the reception desk, using a computerised system. Letter scanning and filing, dealing with clerical patient changes of address, completion of forms etc. as required. Checking and completing tasks as appropriate.
Creating of new patient records. Controlling all patient files and related admin to required quality standards and in line with information governance, GDPR and DPA regulations. Maintaining accurate records.
University Hospitals Bristol and Weston NHS Foundation TrustBristol
Department for a Patient Flow Co-ordinator position working over a 24 hour/7 day rota.
Various hours available.
With a recent expansion of the Emergency Department this is an exciting opportunity for someone with great customer service and organisational...
Trowbridge, 18 mi from Bristol
Coordinator to join our team. As the Patient Coordinator, your primary responsibility will be to contact patients to conduct stock checks on their food supply. This role requires strong communication skills, attention to detail, and a compassionate approach...
North Bristol NHSBristol
the smooth operational running of the department, interfacing with the site team, Divisions, Trust wide and external NHS teams to achieve this.
The Patient Flow Co-ordinator will support the Emergency Department to ensure accurate and timely data input...