Clerk/Typist (XN02)
NHS Jobs Leeds
- JOB DETAILS Job Title: Clerk/ Typist Reports to: APSC Band: Band 2 Department: Surgical Oncology Location : St Jamess Hospital AfC Job No: 2. JOB PURPOSE/SUMMARY The post holder will work closely with the consultant body within a supportive and encouraging environment within the Breast and Endocrine team. General duties will include the typing of correspondence, clinic letters, and discharge summaries, dealing with telephone enquiries and supporting the various referrals to treatment targets. RSA II in audio typing or equivalent experience is a desired requirement to undertake this varied and interesting role, along with a good standard of English. We offer support through a structured period of induction, and opportunities for professional development in a supportive environment. 3. ORGANISATIONAL CHART Business Manager Patient Services Co-Ordinator Assistant Patient Services Co-Ordinator Clerk/typist 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Typing of medical reports/patient details onto a computerised system. Booking out and despatch of reports and films. Dealing with correspondence, incoming and outgoing, that any senior member of the department may require. Dealing with telephone enquiries from hospital staff, outside agencies and patients. General clerical duties which include filing, photocopying and faxing. Arranging ambulance transport, portering services or nurse escorts for patients. Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries. Other duties To liaise with colleagues and other disciplines as necessary. To maintain knowledge of office equipment based in the Department. To participate in the appraisal process as outlined by Trust policies and procedures. To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Be of a mature, pleasant and friendly nature. A sense of humour is advantageous. Have a flexible approach to their work. Be committed and focused to provide a quality service that meets the needs of patients, staff and other health professionals. Be able to communicate at all levels with a professional manner, showing politeness and empathy towards patients and their families.
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