IT Support Technician
Futuretech Infovision Pvt Ltd Leicester
IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.
Tasks required by this job include:
provides technical support to IT usersadvises users on how to resolve hardware and software problems
installs and upgrades hardware, cables, operating systems and/or appropriate software
facilitates user access to systems
refers more complex or intractable problems to appropriate IT professionals
researches possible solutions in user guides, technical manuals and other documents
maintains a log of work in progress, calls received, actions taken and problems detected; reports on commonly occurring queries to detect underlying problems.
Other than the above below will be an added advantage not mandatory.
Experience in handling IT equipment and asset management.Good knowledge of troubleshooting laptop hardware and software
Good understanding of network connectivity
Previous experience in the IT Support environment
Good communication skills.
Knowledge in hardware troubleshooting and software installations
Windows 10,11, Server OS, Networking devices etc
MCSE and ITIL Certificate will be an added advantage
Nexus Jobs LimitedMilton Keynes, 41 mi from Leicester
Job Description
IT Support Technician
Purpose
The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools.
The IT Support Technician will liaise with School staff, the IT...
Belton (Leicestershire), 17 mi from Leicester
Overview:
Join Our Team as a Support Technician.
Are you ready to embark on a fulfilling career as a Support Technician with us? Do you have experience in a warehouse or store and now looking for something a little different?
We are a leader...
University Hospitals of Derby and Burton NHS Foundation TrustBurton upon Trent, 27 mi from Leicester
A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.
Based at QHB, the successful applicant will support the management and provision of education, training and development for our Pharmacy Technician and Support staff groups...