Administrator

About a career with Elis

The role of an Administrator is to be responsible for organising and coordinating the administrative duties and office procedures within your facility including but not limited to, HR and payroll, ensuring a pleasant work environment, high levels of effectiveness and excellent communication and safety standards

• Develop and maintain administrative procedures in line with company policies.
• Ensure adherence to the company's vision, values, policies, and procedures.
• Provide HR support to the General Manager and secure personnel files.
• Assist with onboarding new recruits.
• Address employee queries about office management issues.
• Coordinate with payroll for accurate administration and timely TMS reports.
• Maintain purchasing records using preferred suppliers.
• Work with IT to ensure equipment is maintained and suitable.
• Communicate relevant information effectively and promptly.
• Keep the office tidy and professional.
• Manage correspondence efficiently and escalate as needed.
• Participate in management meetings.
• Collaborate with other Administrators in the region for consistency.
• Maintain quality systems and standards.
• Book conference rooms and coordinate events.
• Clear invoice queries with the accounts department.
• Log incidents like accidents and near misses.
• Raise and log customer complaints and business-related issues.

• Good working knowledge of the Company’s policies, procedures, systems and methods of working.
• An excellent communicator who is able to communicate effectively and professional with people at all levels.
• Ability to show empathy, make clear decision and is able to influence the right outcomes at times.
• Demonstrate strong interpersonal, administration, planning and organising skills which is essential in this busy role.
• Strong problem-solving and analytical abilities.
• Experience is a similar role.

• Basic administration experience which has involved direct customer relationships and telephone work.
• GCSE English Language or equivalent.
• GCSE Mathematics or equivalent.
• Experience of working in a confidential environment and can champion good practice.
• Good working knowledge of IT systems including payroll, HR, Crown (Time & Attendance) and MS office packages (Word, Excel, Powerpoint etc)