Maintenance Coordinator

Are you ready to make a real difference in people's lives while working in a fast-paced, rewarding environment? We're looking for a passionate and proactive Planned Maintenance Coordinator to join a team and help manage the reactive repair requirements of clients’ properties.

Our client supports independent living for vulnerable adults who have acute mental health issues, severe learning difficulties, alcoholism, drug addiction, and physical disabilities. They aim to promote independence understanding that everyone is individual and may need tailored support.

Location: Harrogate/Leeds

Responsibilities:

• Serve as the first point of contact for all clients and third-party vendors via phone or email regarding any compliance issues.
• Manage planned works through to completion, including Remedial Works, to ensure all properties are fully compliant and completed within set KPIs. This includes, but is not limited to, Gas Safety Certificates, Fire Risk Assessments, Electrical Certificates, Asbestos Surveys, and Legionella Risk Assessments.
• Liaise with contractors/suppliers and in-house maintenance technicians to ensure the satisfactory and timely completion of all compliance-related issues and follow up as needed to ensure all KPIs are met.
• Review all planned compliance and maintenance activities to arrange times and access, keeping all parties fully informed at all times and obtaining all necessary consents.
• Manage the compliance system (Fix Flo), highlight any shortfalls, and arrange with third-party vendors to rectify issues in a timely manner.
• Ensure complaints are escalated to the appropriate manager.
• Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements, as well as senior management team needs.
• Conduct a full review throughout the six-month process to ensure all valid documents are in place for each asset managed on behalf of our clients.

The right candidate must have:

• Commitment and enthusiasm.
• Quality in all aspects of service delivery.
• Excellent customer service skills.
• Willingness to be flexible and respond to changing circumstances in a fast-paced office environment.
• Ability to demonstrate a flexible and positive ‘can do’ attitude and quickly establish oneself to add value to the business.
• Willingness to learn.
• Experience within Compliance however not essential.

Please apply now if you think you have the right skills for this position