Server Engineer
At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”
Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements. The Trust’s overall rating has also improved to ‘good’.
We are Compassionate in our thoughts, words and actions
We are Aspirational and have a true desire to be dynamic and to innovate
We are Resourceful and responsible in the way we work and live
We are Excellent in our development, fairness and sharing best practice
At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification.While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.
Please note: all vacancies automatically close when 50 applications have been received.
Job overview
The Server Engineer (SE) role is a technical position.
The role requires an extensive knowledge and experience of WindowsServer operating systems, Microsoft Hyper-V/Azure/365, server and
storage hardware in an enterprise environment. A good working
understanding of networking technologies is also required.
This role requires knowledge of the following technologies and/orskills: *
- Virtualized environments such as Microsoft Hyper-V
- Active Directory, DNS, DHCP, WSUS, DFS GPO’s etc…
- Office 365 (SharePoint, Teams, Exchange Online)
- Mail & Web filtering tools
- Windows Server & Exchange
- VPN applications such as Microsoft Direct Access or Always on VPN
- Remote Desktop Services
- Backup and recovery tools such as Microsoft DPM
- Antivirus – Sophos, Windows Defender
- Microsoft SQL Server
- Microsoft SCCM
installation and maintenance of the server estate, to include coordinating
any installs, moves, changes, break/fix and decommissioning of physical
assets.
The post holder will also be responsible to the Server Specialist, for the
efficient and effective support of Information Technology and Computerised systems and services throughout the Trust, to support first class patient care.
Main duties of the job- Install, maintain, and decommission physical and virtual server assets.
- Coordinate server-related changes, break/fix tasks, and upgrades.
- Provide technical support across the Trust’s IT systems and services.
- Work collaboratively with other SEs and report to the Server Specialist.
- Contribute to the Trust’s Target Operating Model (TOM), supporting day-to-day services, small improvements, and larger digital projects.
Working for our organisation
Diversity makes us interesting… Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Detailed job description and main responsibilities- Communication and Relationships
- Liaison with Key Stakeholders: Act as a technical specialist, providing expert advice on server-related matters to key decision-makers, senior management, and departmental heads. Communicate complex technical issues clearly to non-technical stakeholders.
- Collaborative Working: Work closely with the IT Infrastructure Manager, Server Specialist, clinicians, and other departments to align server infrastructure with Trust requirements. Maintain strong relationships with third-party vendors to ensure SLAs are met.
- Technical Reporting: Produce detailed reports on server environment metrics, capacity planning, and incident analysis to support senior management decision-making.
- Technical Server Management
- Server Infrastructure Management: Design, configure, install, maintain, and troubleshoot the Trust’s server infrastructure, including on-premise servers, virtual environments, storage systems, and backups.
- System Monitoring and Maintenance: Implement monitoring tools and perform regular preventative maintenance to ensure optimal performance.
- Hardware Maintenance: Conduct physical maintenance such as drive replacements, memory upgrades, and component swaps.
- Backup and Disaster Recovery: Manage backup and recovery procedures, regularly testing plans to ensure data integrity and service continuity.
- Security and Patching: Enforce virus protection and patching protocols, following security best practices.
- Capacity Planning: Review and optimize server capacity to meet future demands and support growth.
- Analytical and Judgement Skills
- Technical Problem Solving: Act as escalation point for complex issues, using analytical skills to interpret logs and performance data.
- Risk Assessment: Identify and mitigate risks including security vulnerabilities and hardware failures.
- Decision-Making: Make informed decisions on upgrades and expansions, balancing technical needs with financial constraints.
- Planning and Organisation
- Project Management: Lead or support server infrastructure projects, ensuring timely and aligned delivery.
- Change Management: Oversee server changes through Trust’s change control processes, minimizing service disruption.
- Preventative Maintenance: Plan and execute maintenance schedules to ensure system reliability and security.
- Physical and Financial Resources
- Physical Server Maintenance: Manage installation and configuration of server hardware in data centres.
- Resource Allocation: Allocate server resources efficiently and cost-effectively.
- Procurement: Collaborate with suppliers and procurement teams to source best-value hardware/software.
- Budget Management: Monitor budgets and identify cost-saving opportunities.
- Service Development and Implementation
- Service Improvement: Continuously assess infrastructure for enhancements in performance and reliability.
- Business Requirements Translation: Convert clinical and administrative needs into technical deliverables.
- System Enhancements: Lead performance tuning and feature upgrades, ensuring documentation and change control compliance.
- Server Documentation: Maintain up-to-date technical documentation for all server systems.
- On-Call Support
- Out-of-Hours Cover: Participate in on-call rota to support critical systems outside business hours.
- Incident Resolution: Serve as primary contact during incidents, coordinating resolution and escalation as needed.
Person specification
Qualifications
Essential criteria- Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience.
- Current, clean driving license.
- Microsoft MCSE/MCSA or equivalent qualification.
- Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security.
- ITIL Qualification
Experience
Essential criteria- At least 4 years of relevant experience in similar roles.
- Knowledge and experience of Microsoft operating systems.
- Experience working with virtualization technologies such as VMware or Hyper-V.
- IT experience gained in Acute healthcare setting.
Skills
Essential criteria- Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms.
- Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management.
- In-depth knowledge of server security, patch management, and antivirus protection.
We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
Staff Benefits- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave – 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- NHS pension scheme
- Employee Assistance Programme
- Money Advice Service
- Generous maternity, paternity and adoption leave for eligible staff
- On-site nursery (based at RBH)
- Full educational library services
- Cycle to work scheme, lockable storage for cycles
- Bus to work scheme
- Excellent rail and bus links
- A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system (TRAC). All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children, young people and vulnerable adults.