Admin officer - Durham Court New

apartmentBrook Street placeDurham calendar_month 

Administrative Officer - HMCTS (Durham)

Our client, a reputable government organisation, is hiring for an Administrative Officer to support the efficient operation of Courts and Tribunals in Durham. This is a fantastic opportunity to join a dedicated team committed to delivering high standards of customer service and continuous improvement.

Pay: £12.86 per hour

3 month temporary assignment, highly likely to be extended beyond that

What you'll be doing:
  • Preparing papers, files, and court documents for hearings and meetings
  • Managing records on in-house systems and data input
  • Assisting with court clerking, scheduling, and supporting tribunal activities
  • Handling face-to-face, telephone, and written enquiries with professionalism
  • Supporting court operations such as serving documents, executing warrants, and collecting fines
  • Drafting correspondence, minutes, reports, and submissions
  • Checking and verifying documents, accounts, and records for accuracy
  • Collecting, assembling, and interpreting information for reports and statistical analysis
  • Communicating effectively with judiciary, court users, and external agencies
  • Contributing to team meetings, problem-solving, and small projects
What you'll bring:
  • Minimum of five GCSEs (or equivalent) grades A-C, or NVQ Business Administration Level II
  • Strong computer skills to handle administrative tasks efficiently
  • Experience in administrative roles or customer service environments
  • Excellent organisational and communication skills
  • Ability to work as part of a flexible team and adapt to changing priorities
  • A proactive approach to problem-solving and continuous improvement

This role offers a supportive environment with regular management support, opportunities for development, and the chance to make a real difference in the justice system. Flexibility to work across different offices may be required.

If you are organised, customer-focused, and eager to contribute to a vital public service, we encourage you to apply today!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in.

We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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