Operational Procurement Analyst
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The Procurement Operations team is responsible for operationally managing all facets of the Procurement and supplier relationship management technology suite and supplier enablement lifecycle to ensure business adoption and that the system(s) works as expected.
The role serves as a system expert by providing training/guidance and solutions to users, producing reporting and in providing technical and administration support to buyers as well as supplier enablement/management to troubleshoot and resolve implementation, enablement, communication transmission, and invoicing issues across the whole end to end processes of Procurement.
What You'll Do- Serves in lead capacity providing guidance, training, being a subject expert and an escalation point with regards to Procurement technology to business users and suppliers.
- Actively and consistently support all efforts to simplify and enhance the customer experience, communicate system benefits, requirements, and timelines to stakeholders to drive adoption and data integrity
- Support buyers with general admin and technical support
- Monitors system being used dealing with any system issues and liaising with IT as required
- Acts as a Liaison between procurement and AP or other functions related to any business process or technical issues
- Ensure data inputted into system is accurate and robust
- Produce reporting for users and buyers
Who You Are
Essential- System experience with maintaining P2P/ERP/Procurement systems
- Strong interpersonal and communication skills, including the ability to effectively communicate technical information to non-technical stakeholders.
- Advanced analytical thinking and problem-solving skills.
- Highly motivated, confident, energetic and must possess passion for customer service and delivering at a high level
- Excellent verbal and written communication and presentation skills.
- Excellent communication skills both written and verbal
- Proven experience of adding value by learning to do new things in better ways and encourage fresh thinking
- Organised and a can-do person
- Strong team player with strong interpersonal skills
- Financial Services and IT experience - knowledge of the regulatory environment
- Process reengineering
- Previous experience with Ariba P2P
- Subject matter expert on Accounts Payable or Procure to Pay process
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance.We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others.Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.