Divisional Director of Operations
Job overview
We are delighted to be offering the opportunity for an exceptional leader to join our senior operations team as a Divisional Director of Operations for Women’s and Children’s Division. We require highly competent and motivated health service leader to deliver our exciting clinical operations agendas including the development of clinical services for our Cambridge Children's Hospital.
If you are a highly experienced, and credible leader with real healthcare expertise in operational performance and delivery through others we want to hear from you. You should have a proven track record of successfully leading and transforming services in large complex organisations and demonstrable examples of your ability to drive performance through your leadership approach and excellent communication skills.An ability to challenge the paradigms of current practice and innovate is key as is the capability to make deliberate and considered decisions, supported by the understanding and interpretation of performance analytics.
Significant knowledge of NHS operational performance as well as the current and future direction of the NHS at a national level will support your application.
Main duties of the job
Each of our five clinical divisions are led by a senior team comprising the Divisional Director, the Divisional Director of Operations and the Head of Nursing. Divisions are complex business subsets, and the leadership team, working closely with the Chief Operating Officer and central operations team, facilitate the operational performance to enable the delivery of high quality patient care, corporate and clinical governance, patient safety, clinical quality and delivery of operational and financial targets.As a member of the Divisional leadership team you will lead the Division’s business and strategic planning including shaping and implementing the Trust’s corporate objectives both within the Division and more widely.
Division E (Women’s and Children’s) provides full hospital care across our women and children’s services including local, regional and specialist services.
Key Duties & Responsibilities:
- Managerial and Leadership
- Service Delivery and Performance
- Finance management
- Human Resources
- Quality Strategy, Patient and Public Involvement
Please note that this role does require site-based working.
Working for our organisation
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners.Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave.
The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential.We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note: Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on Sunday 16^th February 2025.
Interview's will be held on 11 March 2025.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge.Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria- Degree or equivalent professional qualification
- Evidence of Continuous Professional Development
- Relevant Postgraduate qualification such as an MBA or equivalent management qualification
Experience
Essential criteria- Substantial experience of managing a large, complex health, social or similar service
- Success in working collaboratively with senior clinicians across multi-disciplinary professions and services
- Demonstrable success in instigating/leading and managing change
- Commissioning and service planning of a range of services
- Demand and Capacity management experience
- Budget management of significant size (£ms) and complexity across large numbers of specialties
- Demonstrable experience of performance management and meeting key operational delivery targets
Knowledge
Essential criteria- Clinical and corporate governance including risk management
- The NHS and DH agendas and their consequences
- NHS funding models and application, such as tariffs, Payment by Results and block contracts
- Workforce planning, recruitment and retention and staff development including appraisals and performance management
- Workforce planning, recruitment and retention and staff development including appraisals and performance management
- Working knowledge of some of the specialties
Skills
Essential criteria- Working knowledge of some of the specialties
- Positive and effective team worker, able to delegate and ensure delivery of objectives
- Ability to manage risks and Serious Incidents
- Excellent interpersonal skills, judgement and analytical skills with the ability to translate complex, sensitive issues and problems into plans which are clearly articulated and understandable to others
- Transformation and leadership of redesign of services with a strong patient focus
Additional Requirements
Essential criteria- Able to take on management of the operational requirements of the Trust including leading silver command
- Willingness to work anywhere in the Trust and to travel, on occasions, within the region and nationally
- Posts will be offered as permanent, 6-9 month Fixed term/Secondment or as Bank